Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
Create a more personalized and customer-focused self-service experience today - and be ready for your tomorrow as store and operational needs evolve.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive course catalogs, self-paced learning, and hands-on workshops.
We're always looking for fresh perspectives. Explore our open positions.
People touching point-of-sale and checkout hardware and peripherals like keyboards and PIN pads are part of everyday life in a retail store. Keeping your store’s hardware clean and sanitized has always been good practice – but it’s even more critical now. Here’s why retailers should ensure that their hardware is consistently clean:
1. Protect public health
Retailers keep their communities safe and healthy by delivering essential goods and services and are critical resources when it’s time to stock up and prepare for natural disasters and public health crises. Cleaning your point-of-sale and self-checkout hardware regularly can help protect your employees and customers from contracting contagious diseases and keep them from spreading these diseases to their loved ones when they leave the store.
2. Keep your hardware working optimally
Regular maintenance is a big part of keeping your hardware running smoothly. Our point-of-sale hardware is made to thrive in harsh, high-touch retail environments and is easy to service with simple components. But even with our retail-hardened technology, consistent maintenance and cleaning will help you get the best and longest life out of your hardware.
3. Give your shoppers a good first impression
Cleanliness is a simple yet important way that you can show your customers that you care about them and their in-store experience. Customers prefer to shop in clean, organized and well-kept stores, and that’s especially true when shoppers are stressed and panicking. During the crisis caused by COVID-19, retailers made cleaning and sanitizing efforts a top priority, taking measures like modifying store hours to ensure staff had ample time to clean and reassigning associates to deep clean high traffic areas during the course of the day.
To learn more about our cleaning and disinfecting best practices, including what cleaning solution we recommend for our hardware and how to safely clean your store’s technology, download our POS and Self-Checkout Hardware Cleaning guide. If you have specific questions, we encourage you to consult the CDC’s Environmental Cleaning and Disinfection Recommendations.
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