May 5, 2020 •

People touching point-of-sale and checkout hardware and peripherals like keyboards and PIN pads are part of everyday life in a retail store. Keeping your store’s hardware clean and sanitized has always been good practice – but it’s even more critical now. Here’s why retailers should ensure that their hardware is consistently clean: 

1. Protect public health
Retailers keep their communities safe and healthy by delivering essential goods and services and are critical resources when it’s time to stock up and prepare for natural disasters and public health crises. Cleaning your point-of-sale and self-checkout hardware regularly can help protect your employees and customers from contracting contagious diseases and keep them from spreading these diseases to their loved ones when they leave the store.

2. Keep your hardware working optimally
Regular maintenance is a big part of keeping your hardware running smoothly. Our point-of-sale hardware is made to thrive in harsh, high-touch retail environments and is easy to service with simple components. But even with our retail-hardened technology, consistent maintenance and cleaning will help you get the best and longest life out of your hardware. 

3. Give your shoppers a good first impression
Cleanliness is a simple yet important way that you can show your customers that you care about them and their in-store experience. Customers prefer to shop in clean, organized and well-kept stores, and that’s especially true when shoppers are stressed and panicking. During the crisis caused by COVID-19, retailers made cleaning and sanitizing efforts a top priority, taking measures like modifying store hours to ensure staff had ample time to clean and reassigning associates to deep clean high traffic areas during the course of the day.

To learn more about our cleaning and disinfecting best practices, including what cleaning solution we recommend for our hardware and how to safely clean your store’s technology, download our POS and Self-Checkout Hardware Cleaning guide. If you have specific questions, we encourage you to consult the CDC’s Environmental Cleaning and Disinfection Recommendations.

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