Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
Create a more personalized and customer-focused self-service experience today - and be ready for your tomorrow as store and operational needs evolve.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive self-paced learning catalog.
We're always looking for fresh perspectives. Explore our open positions.
Toshiba Global Commerce Solutions today announced Joy Hopkins is joining the company as its new Chief Financial Officer effective February 8, 2021. Hopkins has more than 20 years of experience in market and financial feasibility analysis and strategic planning in the corporate, legal, and nonprofit sectors in addition to expertise in high-growth technology sectors involving integrated hardware, software, and service offerings. In this role, she will be responsible for helping further accelerate the company’s transformation as a trusted retail commerce solutions leader.
“Joy Hopkins is a true leader; not only a highly accomplished finance executive but also one with a global mindset and a proven record of bringing positive change to the teams and organizations she leads,” said president and chief executive officer, Rance Poehler. “Joy brings the unique combination of performance and passion that makes her an excellent fit for us as we continue to transform our retail business.”
Hopkins joins Toshiba as a global finance leader who has managed high-profile, multimillion-dollar businesses at innovative technology companies including Intel Corporation and Lenovo. During her time as Chief Financial Officer of Lenovo’s new Commercial Internet of Things division, focused on the services-led commercial IoT market, she was instrumental in delivering high-growth that included addressing the unique needs of the retail industry. Her efforts earned her a Finance Bravo award for standing up the financial infrastructure and systems enabling this growth. While at Intel she held a number of senior finance leadership positions focused on global tax and trade where she led special projects netting $100M in annual savings, plus prior roles managing finance consolidation and reporting for Intel’s Corporate Marketing and Technology and Manufacturing groups. She is recognized as an expert in change management and process excellence methodologies such as Lean Six Sigma and Business Process Management.
“Toshiba is in a unique position to lead the way in an industry on the verge of disruption given their trusted relationships, proven track record of innovation and growth mindset,” said Hopkins. “I’ve always looked for opportunities to have a positive impact on the teams I lead and the clients, partners and communities we serve. I could not be more excited to be joining the Toshiba team.”
About Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is a global market share leader in retail store technology and retail’s first choice for integrated in-store solutions. Together with a global team of dedicated business partners, we achieve brilliant commerce by advancing the future of retail with innovative commerce solutions that enhance customer engagement, transform the in-store experience, and accelerate digital transformation. To learn more, visit commerce.toshiba.com and engage with us on Twitter, LinkedIn, Facebook and YouTube.
Vice President of Marketing
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