Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
Create a more personalized and customer-focused self-service experience today - and be ready for your tomorrow as store and operational needs evolve.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Enhance the user experience for associates and customers with point of sale displays designed to complement your total solution.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
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Toshiba Global Commerce Solutions, a global market share leader for integrated in-store retail solutions, is helping Weis Markets significantly improve its customer experience.
Toshiba’s best-in-class self-checkout systems help Weis Markets shoppers complete transactions in a more timely and efficient manner, fulfilling the grocer’s mission to improve overall customer experience and deliver an exceptional shopping experience for its clients. Toshiba’s blend of cash and cashless systems provide shoppers a choice of checkout options, which enables the retailer to tailor the checkout experience for its customers and encourages a frictionless experience at Weis Markets.
Toshiba’s self-service technology offers Weis Markets a more personalized point-of-purchase experience and achieves its goal of faster shopper checkout while maximizing each lane’s utilization.
“The inclusion of Toshiba self-checkout systems across our stores improves our overall customer experience,” said Weis Markets Chief Information Officer Greg Zeh. “Beyond affording our clientele a more personal checkout, Toshiba’s technology and operational expertise have helped improve throughput and overall store performance.”
Toshiba’s business partner, Pomeroy, is the primary systems integrator responsible for project management, providing software integration and testing. Pomeroy works closely with Toshiba and Weis Markets on the deployment of Toshiba’s point-of-sale (POS) and self-checkout solutions across all Weis Markets’ locations.
Weis Markets currently deploys the latest self-checkout solutions in the vast majority of its 198 locations in Pennsylvania, Maryland, New York, New Jersey, Delaware, Virginia and West Virginia. Toshiba and Pomeroy are scheduled to complete Weis Markets’ technology transformation with the inclusion of additional Self-Checkout System 6 lanes across the grocer’s physical footprint in 2020.
“We are excited to be able to create a more personal shopping experience for Weis Markets’ customers by lessening checkout times while also improving the grocer’s front-end operational efficiency,” said Toshiba Global Commerce Solutions Senior Vice President, Head of Global Sales, Bill Campbell. “Toshiba closely collaborates with all of our retail partners to design and implement tailored solutions to enhance the user experience and our customers’ unique operations.”
Weis Markets also utilizes Toshiba’s elite TCx™ POS technology throughout all of its East Coast locations. Toshiba supplies retail technology to many of the most successful retail brands in the world, including 60 percent of the top 25 global retailers.
“The extraordinary collaboration and synergies with Weis Markets and Toshiba fueled the project’s success,” said Pomeroy Vice President, Grocery and Retail Solutions Aaron Hagler. “We were truly a seamless team empowered by Weis Markets’ executive, IT and retail operations leadership.”
About Weis Marketsz
Founded in 1912, Weis Markets, Inc. is a Mid Atlantic food retailer operating 198 stores in Pennsylvania, Maryland, Delaware, New Jersey, New York West Virginia and Virginia. For more information, please visit: WeisMarkets.com or Facebook.com/WeisMarkets.
About Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is a global market share leader in retail store technology and retail’s first choice for integrated in-store solutions. Together with a global team of dedicated business partners, we achieve brilliant commerce by advancing the future of retail with innovative commerce solutions that enhance customer engagement, transform the in-store experience, and accelerate digital transformation. To learn more, visit commerce.toshiba.com and engage with us on Twitter, LinkedIn, Facebook and YouTube. #MomentsThatInspire
Pomeroy is a $500M North American IT services company who partners with our clients to help optimize and enhance their digital infrastructures to transform the workplace experience. We have resources required to assess, design, deploy and continually innovate and optimize in an agile, flexible IT environment. Pomeroy's portfolio of managed services includes: Retail, Workplace, Network and Hybrid IT. Pomeroy’s has been offering comprehensive retail technology life cycle solutions and services for over 45 years.
Toshiba Global Commerce Solutions
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