Toshiba’s total solutions accelerate the future of Grocery by providing flexibility, scalability, and innovation.
Toshiba’s total solutions deliver very high customer throughputs without compromising staffing and resource levels, making them perfect for both large- and small-scale environments.
From browsing a retailer’s full product catalog, to performing omnichannel returns, to closing transactions with multiple fulfillment requirements - Toshiba’s technology makes complex transactions appear effortless for both customers and retailers.
Toshiba leverages key business partnerships to create best-of-breed solutions designed to work in the toughest of retail environments.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive self-paced learning catalog.
We're always looking for fresh perspectives. Explore our open positions.
At Toshiba, innovation is at our core. To us, that means using the power of our innovative and creative teams to create new ideas that will revolutionize the way retailers deliver shopping experiences and make them a reality today. Read more about our innovations from our Intellectual Property Portfolio.
As a premier mountain resort company, Colorado's Vail Resorts (www.vailresorts.com) promises its guests "An Experience of a Lifetime" - no easy task considering the company's vast operations and growing portfolio. Having nearly doubled its operations in just a few years, Vail's ten resorts include luxury accommodations and world-class ski areas, plus a variety of retail and dining outlets. Technology is helping Vail manage its diversity and growth, in particular through the use of a single, integration point-of-sale (POS) system that allows the company to easily bring new properties online while still offering uninterrupted services to guests.
Vail Resorts has been a long-time Info-Genesis POS user, and Ian Buxton, Vail's director of IT, is pleases with how quickly and easily the Agilysys solution (www.agilysys.com) integrates new properties into its corporate IT system. "We aren't interested in point-solution at different resorts; we want a comprehensive, coherent ecosystem," he says. "When you go the point-solution route, you may spend less up-front from a capital investment standpoint, but without the integration, you'll spend much more in the long run."
The POS network at Vail Resorts is accessed by a variety of users across diverse locations, often in challenging weather conditions with a high degree of wear and tear. Vail has successfully used Toshiba SurePOS terminals for the past seven years. Some of the terminals are located outdoors, and are used in snowy and cold conditions. "We cover the outdoor terminals with insulated enclosures in the evenings," explains Buxton. "Toshiba SurePOS terminals are extremely durable and deliver high uptime and long-term reliability, even under the harsh and varied environments at Vail Resorts."
Extreme weather conditions also require a flexible plan in the event of a power outage. Vail runs off a central server in Denver, and if connectivity to one of their mountain properties is interrupted, the InfoGenesis POS system offers a standalone mode to keep transactions running smoothly. When the server connection is restored, Vail simply batch processes the transactions that occurred while the connection was lost.
For Buxton, add-on capabilities and reporting are key operational advantages. For example, the InfoGensis POS system allows Vail to incorporate data with its enterprise resource planning and financial reporting systems to create any type of report the business needs, such as restaurant performance and customer activity. "It's a very nimble system that enables us to gain insight into the specific areas of the business that we went to see," says Buxton.
Vail and Agilysys further partners to create a "Resort Charge" capability for season pass holders. The integration securely links a guest's ski pass, complete with payment credentials, across the POS network. "If a guest visits a dining location at one of our properties, the point-of-sale system will recognize that person's ski pass as a form of payment," says Buxton. "It's been a huge win for us from a guest service perspective."
Buxton believes the capabilities of its POS solution are vital to the company’s growth. "The InfoGenesis POS system has allowed us to scale, even with our many inherent integration points. It continues to be a solid system for us, streamlining efficiency across our entire operation.”
Buxton notes that three new resorts will be coming online soon to the POS system. “As we look to the upcoming ski season, the Agilysys and Toshiba POS technology will be used across all Vail properties.”
Vail Resorts is pleased with the service and support it receives from the two companies. “Agilysys is always there for us, willing to take our feedback and working to find solutions that keep us operating at peak performance,” Buxton concludes.
By submitting this form I agree that Toshiba Global Commerce Solutions, Inc. and its affiliates, including all subsidiaries and branches, may process my data as indicated above and as described in the Toshiba Global Commerce Solutions Privacy Declaration.
Thank you for reaching out. One of our team members will be in contact soon. We hope you have a great day.