Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
Create a more personalized and customer-focused self-service experience today - and be ready for your tomorrow as store and operational needs evolve.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
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Amidst the supermarket battlefield, Romeo’s Retail Group, a South Australian and New South Wales Retailer, has “survived and thrived” since opening its first convenience store three decades ago by paying close attention to the needs of its customers. At the heart of their success is the Romeo family’s passion for excelling and evolving to be the benchmark amongst independent supermarkets. Their latest move is to install 10 self checkout lanes to provide a short queue and frictionless checkout at the Group’s new metro store.
The family’s newest location is in Sydney’s bustling MLC Centre. Romeo’s IGA Martin Place caters to a growing population of office workers and city dwellers who demand premium goods. The large metro store surrounded by high rise offices is located inside a very busy shopping center that has a major train station built into. It was a necessity for this location to incorporate a reliable, high-performance front of store operation to swiftly handle a high volume of small basket transactions, while maintaining a very short queue at checkout for office workers who pick up ‘grab and go’ food such as sandwiches, salads and sushi, pre-prepared meals, produce, bakery items and other packaged goods.
"We’ve had an incredibly positive experience with our selection of Toshiba System 6 Self Checkout and the SmartRetail POS management software provided by WorldSmart. The self checkout lanes have not only allowed us to manage an extremely large volume of basket transactions, but our average time in queue is an amazingly brief 20 – 30 seconds at the self checkout area. On day one, our customers embraced the new technology, allowing us greater staff efficiency to assist customers in valuable in-aisle areas of the store.” - Joseph Romeo, Director, Romeo’s Retail Group
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