For over 45 years, retailers around the world have been relying on Toshiba’s retail-hardened solutions to keep their checkout lanes open and their businesses moving.
Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive self-paced learning catalog.
We're always looking for fresh perspectives. Explore our open positions.
At Toshiba, innovation is at our core. To us, that means using the power of our innovative and creative teams to create new ideas that will revolutionize the way retailers deliver shopping experiences and make them a reality today. Read more about our innovations from our Intellectual Property Portfolio.
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Tips & FAQs
Guide to Migrating to TCx Sky
Systems matrix, controller matrix, and SurePOS tips
Maintenance package schedule
4690 OS V6 Limitations
Security alerts are listed on the News page and in this Knowledgebase article
This application has a support community available here
Support Guides & Handbooks
TCx Sky Guide To Document Collection
TCx Sky 1.3.00 Publications
TCx Sky User's Guide
TCx Sky Messages Guide
TCx Sky Programming Guide
TCx Sky Communications Programming Reference
TCx Sky Planning, Installation & Configuration Guide
TCx Sky Printer API Guide
TCx Sky 1.2.03 Publications
4690 OS Version 6 Release 5 Publications
4690 OS User's Guide
4690 OS Messages Guide
4690 OS Programming Guide
4690 OS Communications Programming Reference
4690 OS Planning, Installation and Configuration Guide
4690 OS 4610 Printer API
4690 Basic Language Reference
4690 OS TCP/IP API
Pro-X Hybrid Kiosk contains hardware from other Toshiba companies, and drivers are available as an installable ASM
The ASM download can be found on the self-checkout / self-service page
This section provides fixes via the ASM download links or the supplemental CDs required to set up a new system.
TCx Sky 1.3.00-02
TCx Sky 1.3 Release Notes (current level)
All TCx Sky 1.3 Release Notes
TCx Sky 1.2.03-00
TCx Sky 1.2 Getting Started Guide (current level)
TCx Sky 1.2 Release Notes (current level)
All TCx Sky 1.2 Release Notes
V6R5 - CSD level 2010
4690 OS V6R5 Getting Started Guide
Release notes (current level)
Old release notes & fix package contents (V6R5 levels only)
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