Toshiba Global Commerce Solutions’ policy is to conduct fair and ethical business practices with all its suppliers and in all other business ventures. It is our job in procurement to make strategic buying decisions in order to ‘save money’ in order to provide the most benefit to our stakeholders.

Toshiba Global Commerce Solutions is guided by the following principles:

  • Ethics and integrity
  • Confidentiality and reciprocity
  • Efforts in diversity and human rights
  • Environmental awareness
  • Commitment to quality
  • Conducting successful business strategy

We look for suppliers who meet our standards of business and exceed them.


Toshiba Global Commerce Solutions' Suppliers shall:

  • Comply with all applicable laws and regulations and appropriate social practices governing our local and global business
  • Promote procurement activities in a way that reduces the environmental impacts while selecting suppliers (including prospective suppliers) and procurement items.
  • Provide suppliers with equal opportunities for transactions with "Toshiba Global Commerce Solutions"
  • Promote procurement activities based on mutual understanding and trust.
Selecting Suppliers

While selecting suppliers and carrying out transactions continuously, priority shall be given to companies satisfying the following criteria:

  • The company complies with laws, regulations and places emphasis on human rights and environmental consciousness.
  • The company has sound business operations.
  • The company has the ability to supply goods and/or services to Toshiba Global Commerce Solutions with emphasis on appropriate quality, price, and deliver lead-time.
  • The company is capable of providing a stable supply of goods and/or services. Also the company must have the flexibility to respond quickly to supply/demand fluctuations.
  • The company possesses technology that contributes positively to Toshiba Global Commerce Solutions products.
  • The company has a plan for providing a continuing supply of goods and/or services in times of unexpected circumstances that may affect the company and its supply chain.

If you wish to become our supplier, please fill out the "Become a Supplier Form" form and we will address your request as soon as possible.

Selecting Programs

Toshiba Global Commerce Solutions conducts business globally, involving a wide range of point of sale products, services, and solutions. In order to succeed globally, Toshiba Global Commerce Solutions takes customers’ requests concerning procurement of goods and/or services, into consideration. Therefore we expect the following performance from our suppliers. We also ask that our suppliers request the same understanding of their own suppliers and promote Toshiba Global Commerce Solutions’ procurement policies and terms.

Steps to become our supplier:

  • Be in accordance with all of our policies for selecting suppliers and supplier expectations.
  • Introduce your product or service to us by submitting a brochure, product catalog, price list, and any other related, available material.
  • In the event that the product/service your propose meets our specifications and price range, we will evaluate and qualify the proposal according to the following procedure
  • Once your proposal has qualified, you will be registered as a qualified vendor.
  • When proposing your product, we request you present the features and sales points of the product. Sales points will be taken into consideration of price, quality, lead time, management, and stable supply.

If you wish to become our supplier, please fill out the “Become a Supplier” form and we will address your request as soon as possible.

Logistics Instructions

TOSHIBA's Global Logistics and Trade Compliance mission is to ensure timely, accurate and compliant execution of domestic transportation, international shipping and import/export compliance processes.  The Global Logistics and Trade Compliance team is the first point of contact for any questions, concerns or comments regarding global logistics or trade compliance.

Please contact the team based on geographic location:

Lauren Hunter

Leroy Gonzales

Europe, Middle East, Africa (EMEA):
Ian Shields

Management or Escalation:
Linda Scott

Shipping Transportation Guidelines


Accounts Payable Guidelines

If you have questions regarding Accounts Payables.

2nd level support:   
email: AP_Helpdesk@toshibagcs.com

Accounts Payable Manager
(919) 254-6837   




Purchase Order Terms & Conditions

By filling a Toshiba Global Commerce Solutions purchase order, you are subject to the Standard Terms and Conditions which are incorporated and made a part hereof. 

Below are the country-specific terms and conditions for Toshiba Global Commerce Solutions purchase orders.

click on the links below to download that country's PO Terms and Conditions