Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive self-paced learning catalog.
We're always looking for fresh perspectives. Explore our open positions.
Toshiba Global Commerce Solutions’ policy is to conduct fair and ethical business practices with all its suppliers and in all other business ventures. It is our job in procurement to make strategic buying decisions in order to ‘save money’ in order to provide the most benefit to our stakeholders.
Toshiba Global Commerce Solutions is guided by the following principles:
We look for suppliers who meet our standards of business and exceed them.
Toshiba Global Commerce Solutions' Suppliers shall:
While selecting suppliers and carrying out transactions continuously, priority shall be given to companies satisfying the following criteria:
If you wish to become our supplier, please fill out the "Become a Supplier Form" form and we will address your request as soon as possible.
Toshiba Global Commerce Solutions conducts business globally, involving a wide range of point of sale products, services, and solutions. In order to succeed globally, Toshiba Global Commerce Solutions takes customers’ requests concerning procurement of goods and/or services, into consideration. Therefore we expect the following performance from our suppliers. We also ask that our suppliers request the same understanding of their own suppliers and promote Toshiba Global Commerce Solutions’ procurement policies and terms.
Steps to become our supplier:
If you wish to become our supplier, please fill out the “Become a Supplier” form and we will address your request as soon as possible.
TOSHIBA's Global Logistics and Trade Compliance mission is to ensure timely, accurate and compliant execution of domestic transportation, international shipping and import/export compliance processes. The Global Logistics and Trade Compliance team is the first point of contact for any questions, concerns or comments regarding global logistics or trade compliance.
Please contact the team based on geographic location:
Americas: POS (Point of Sale) and OEM Lauren Hunter lauren.hunter@toshibagcs.com
SCO (Self Check-out) and Dangerous Goods Darryl King darryl.king@toshibagcs.com
Maintenance/Services Logistics Debra Sholly debra.sholly@toshibagcs.com Asia-Pacific: Lacey Li lichan.li@toshibagcs.com Europe, Middle East, Africa (EMEA) and Trade Compliance:
Logistics Operations Ian Shields ian.shields@toshibagcs.com
Trade Compliance / Dangerous Goods Charlie Templeton Charlie.templeton@toshibagcs.com Management or Escalation: Linda Scott linda.scott@toshibagcs.com
Dupre Jones dupre.jones@toshibagcs.com Shipping Transportation Guidelines
If you have questions regarding Accounts Payables.
2nd level support: email: AP_Helpdesk@toshibagcs.com Accounts Payable Manager (919) 254-6837
By filling a Toshiba Global Commerce Solutions purchase order, you are subject to the Standard Terms and Conditions which are incorporated and made a part hereof.
Below are the country-specific terms and conditions for Toshiba Global Commerce Solutions purchase orders.
click on the links below to download that country's PO Terms and Conditions
By submitting this form I agree that Toshiba Global Commerce Solutions, Inc. and its affiliates, including all subsidiaries and branches, may process my data as indicated above and as described in the Toshiba Global Commerce Solutions Privacy Declaration.
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