Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
Create a more personalized and customer-focused self-service experience today - and be ready for your tomorrow as store and operational needs evolve.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Enhance the user experience for associates and customers with point of sale displays designed to complement your total solution.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Keep your skills current and competitive with our extensive course catalogs, self-paced learning, and hands-on workshops.
We're always looking for fresh perspectives. Explore our open positions.
Toshiba Global Commerce Solutions (TGCS), a global market share leader for integrated in-store retail solutions, affirms its technology leadership by earning the Triangle Business Journal 2018 Innovation in Business Award. Toshiba received this distinction within the retail category for its newly-introduced Self Checkout System 7, continuing the company’s focus on innovation within a solutions category wherein Toshiba increased its market share by 50 percent year-over-year according to research and consulting company, RBR.
Triangle Business Journal's (TBJ's) Innovation in Business Awards honor the North Carolina Research Triangle Park region's most innovative companies in multiple categories from healthcare and retail to professional services and education. Toshiba’s System 7 innovative self-service platform is designed, manufactured, marketed and distributed to retailers globally through the company's Durham, N.C. location.
"This award is a true testament to the effort and dedication companies such as Toshiba put into innovation," said Jason Christie President and Publisher Triangle Business Journal. "In this fast-paced world, and in a sector that is seeing so much disruption like retail, platforms such as Self Checkout System 7 could become must-haves. Triangle Business Journal is proud to award Toshiba with this honor."
Everyone involved in the design, manufacturing, sales and marketing of Toshiba's System 7 is honored to receive Triangle Business Journal's Innovation in Business Award," stated Bill Melo, Toshiba Global Commerce Solutions chief marketing executive.
"Our global retail clients and partners are eager to work with Toshiba to create a more seamless, personalized self-service experience while significantly reducing customer wait times and streamlining operations. System 7 enables Toshiba to handle the specific needs our clients require."
Toshiba's re-imagined, self-service platform enables retailers to create a more personalized in-store experience by combining three innovative form factors (cash-recycling, cashless, and kiosk) allowing retailers to tailor the front-end of stores according to their customer, floor space, and operational needs. Toshiba's System 7 additionally equips stores for the future by presenting a customizable solution to help global retailers meet the demands of the modern shopper. Toshiba's self-checkout allows modules to be added or reconfigured to address a store’s specific needs and offers reliability, security and investment protection while also addressing compliance standards.
Toshiba's product management, engineering, human factors specialists, industrial design and professional services staff continuously collaborates with global clients to carefully understand and address the current and dynamic challenges retailers face. Toshiba also invited shoppers to its Research Triangle Park labs for direct observation and data collection to create intuitive interactions. In addition, Toshiba supplemented these insights with primary consumer research surveying 4,100 shoppers to understand behaviors and preferences. This input provided Toshiba with the intelligence needed to optimize System 7 while delivering a favorable experience for both shoppers and retailers.
About Toshiba Global Commerce Solutions
As the market share leader in retail store technology, Toshiba’s Brilliant Commerce™, enables retailers to deliver engaged shopping experiences, gain actionable insights and provide frictionless checkout.
With a global team of dedicated business partners, we deliver innovative commerce solutions that transform checkout, provide seamless consumer interactions and optimize retail operations.that are changing the retail landscape. To learn more, visit toshibacommerce.com or engage on Twitter @toshibagcs.
Toshiba Global Commerce Solutions, Inc.
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