Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive self-paced learning catalog.
We're always looking for fresh perspectives. Explore our open positions.
Retailers are experiencing immense pressure from all sides. Consumers are showing that they are driven by value and experiences, rather than brand loyalty. They are also shopping differently than they were a year ago and are more willing to move among traditional brick-and-mortar stores, e-commerce, and shopping experiences that blend the best of digital and physical shopping, like curbside pickup or buy online, pick up in store. In this fast-paced environment, strategic partnerships are more important than ever. Here’s how trusted partners could help you maintain and grow your business:
Create what used to be considered “impossible”
Have you been interested in deploying a new shopping or payment method, replacing outdated point-of-sale solutions, or deploying a microservices platform, but don’t have the resources to execute such a new initiative to your standards? Relying on trusted partners will help. Working together, partners and retailers can rely on their respective areas of expertise to create and deliver the right solutions that fit the needs of the business and satisfy their shoppers’ expectations. Those partnerships can even offer global support so retailers are confident that their operations will continue to run smoothly no matter where their business is.
Adapt and pivot quickly, and globally
Retail is changing as quickly as ever, and it’s imperative that your infrastructure is prepared for the next opportunity and ready to innovate. Retailers might not have in-house resources available near every physical location, so having global partners ready to help in a variety of regions and countries can mean the difference between a small manageable error at a few point-of-sale systems and an enterprise-wide disruption. It could also mean having the ability to make changes quicker or making changes quickly to prevent missing out on having a competitive edge because your existing infrastructure might not be able to give you the ability to innovate and keep up with customers’ needs.
Get the right experts involved
Having a variety of technology partners can help you maintain and grow your retail business. Channel Sales Partners (CSP’s), authorized technology distributors and resellers, can connect technology providers with businesses that are looking to improve their retail infrastructure. Independent Software Vendors (ISV’s) and Independent Hardware Vendors (IHV’s) develop innovative solutions for the marketplace using another provider’s solution. And Service Partners, which influence and guide customer decisions, can support retailers with consulting, implementation, warranty, maintenance services and more. With any of these types of partners, you can be sure that you have the highest level of expertise working on your initiatives, without having to rely as heavily on internal labor.
Partnerships can give retailers the support they need to thrive. And by building strong partner relationships, you can deliver the best solutions that transform your retail business today and be equipped to deliver great experiences in the future. Toshiba’s Together Commerce Alliance program is a strategic partnership program for companies to influence, market, sell and support Toshiba’s solutions and services portfolio. And since Toshiba is a partner-driven business focused on the retailer, we focus on the collective success that is achieved by working together closely. Interested in learning more about how our partnerships deliver results for retailers or are interested in becoming a strategic partner? Click here to learn more.
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