Services are a major part of any retail technology investment. If you’re experiencing long maintenance lead times, costly repairs, lack of comprehensive support when you need, it’s time to consider a retail technology services provider. The right services provider will take the time to understand your business and learn what you need to succeed today and help you accelerate your business in the future. If you’re not using a service provider or if you are keeping tasks exclusively in-house, you could be missing out on valuable opportunities to enhance and optimize your operations or be equipped to innovate faster and easier.
Services designed for the way you do business
Managing multiple products, vendors, and projects can quickly become overwhelming, time-consuming, and expensive. With a service partner that acts as an extension of your team you will have the expert support you need to:
- • Gain insights into your retail environment
- • Simplify your vendor management
- • Optimize your resources, improve response times
- • And proactively resolve technology issues
By partnering with the right services provider, you can take the burden of routine tasks and maintenance off your business and focus on enabling your business to reach its full potential.
Valued Investment Protection
Retail technology is a big investment; it needs to work reliably from the time you install it to the time you choose to upgrade it. As retailers continue to look for ways to get the most out of their budgets and how much they invest in their retail solutions, it’s valuable to have a knowledgeable guide by your side to help protect and maintain your technology, whether that’s through:
- • Traditional break/fix support
- • Customized maintenance and warranty plans
- • Multi-vendor support
- • Fast-paced scalability as your business grows
- • Or optimizing your existing investments so you can leverage the technology you already have and deliver the new customer experiences that shoppers want.
When you use a retail-focused service provider, you have a partner that keeps your business running seamlessly anywhere, anytime so you can spend less time worrying about your operations and more time focusing on meeting the needs of your customers.
Make sure all of your systems are up – and stay that way. From system implementation to break-fix maintenance services, or from creating detailed roadmaps to software updates, Toshiba’s wall-to-wall services can give you the tools your business needs to succeed. With Toshiba Global Services, you have a single point of contact for all your service and support needs. Find out more about Toshiba’s wall-to-wall and other services offerings and what they could do for your retail business, click here.