Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive self-paced learning catalog.
We're always looking for fresh perspectives. Explore our open positions.
Services are a major part of any retail technology investment. If you’re experiencing long maintenance lead times, costly repairs, lack of comprehensive support when you need, it’s time to consider a retail technology services provider. The right services provider will take the time to understand your business and learn what you need to succeed today and help you accelerate your business in the future. If you’re not using a service provider or if you are keeping tasks exclusively in-house, you could be missing out on valuable opportunities to enhance and optimize your operations or be equipped to innovate faster and easier.
Services designed for the way you do business
Managing multiple products, vendors, and projects can quickly become overwhelming, time-consuming, and expensive. With a service partner that acts as an extension of your team you will have the expert support you need to:
By partnering with the right services provider, you can take the burden of routine tasks and maintenance off your business and focus on enabling your business to reach its full potential.
Valued Investment Protection
Retail technology is a big investment; it needs to work reliably from the time you install it to the time you choose to upgrade it. As retailers continue to look for ways to get the most out of their budgets and how much they invest in their retail solutions, it’s valuable to have a knowledgeable guide by your side to help protect and maintain your technology, whether that’s through:
When you use a retail-focused service provider, you have a partner that keeps your business running seamlessly anywhere, anytime so you can spend less time worrying about your operations and more time focusing on meeting the needs of your customers.
Make sure all of your systems are up – and stay that way. From system implementation to break-fix maintenance services, or from creating detailed roadmaps to software updates, Toshiba’s wall-to-wall services can give you the tools your business needs to succeed. With Toshiba Global Services, you have a single point of contact for all your service and support needs. Find out more about Toshiba’s wall-to-wall and other services offerings and what they could do for your retail business, click here.
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