Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
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More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
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Global market share leader in integrated in-store retail solutions, Toshiba Global Commerce Solutions today announces it has been selected as the retail technology provider by Northeast grocery store chain, Roche Bros. Toshiba is upgrading and modernizing all of the grocer’s Massachusetts stores through the implementation of TCx™ 300 point-of-sale (POS) Systems.
Roche Bros. is installing the first 100 of Toshiba’s TCx 300 POS Systems and accompanying TCx Displays in seven of the grocer’s stores and is scheduled to deploy 200 additional lanes throughout Roche Bros. other 13 stores by March 2019.
Roche Bros. selection of Toshiba is attributable to the tech innovator’s elite-performing, reliable, and designed for retail product portfolio. Toshiba’s platform presents Roche Bros. associates and their customers the technology necessary for producing faster and seamless transactions. Roche Bros. personnel appreciate the intuitive and responsive touchscreen functionality that will enhance their staff’s ability to provide a more satisfied shopping experience for customers.
“We are excited with the selection of Toshiba as our provider of retail technology,” stated Roche Bros. Chief Information Officer John Lauderbach. “Our adoption of the company’s premium point-of-sale technology has already proven successful by enabling faster, more frictionless transactions for both our associates and customers.”
“Toshiba is pleased to be chosen to help improve the in-store experience for Roche Bros. associates and their shoppers,” said Bill Campbell, Toshiba Global Commerce Solutions vice president, head of Americas. “We look forward to closely collaborating with Roche Bros. while driving even greater measurable customer satisfaction across the grocer’s entire chain of stores.”
About Roche Bros. Roche Bros. is a family business, employing more than 4,800 associates in its 20 Roche Bros., Sudbury Farms and Brothers Marketplace grocery stores. Headquartered in Wellesley, Mass., Roche Bros. offers the highest quality meat, seafood and produce, favorite food brands, full-service catering, and home delivery. Second generation owners Rick and Ed Roche carry on the family tradition, operating Roche Bros. with a passion for great food and great customer service. www.rochebros.com
About Toshiba Global Commerce Solutions Toshiba Global Commerce Solutions is a global market share leader in retail store technology and retail’s first choice for integrated in-store solutions. Together with a global team of dedicated business partners, we achieve brilliant commerce by advancing the future of retail with innovative commerce solutions that enhance customer engagement, transform the in-store experience, and accelerate digital transformation. To learn more, visit toshibacommerce.com and engage with us on Twitter, LinkedIn, Facebook and YouTube.
Media Contacts: Toshiba Global Commerce Solutions, Inc. Fredrik Carlegren 1.984.444.2769 [email protected] Rick Havacko Toshiba America Business Systems 1.949.462.6094 [email protected]
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