Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive self-paced learning catalog.
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Toshiba Global Commerce Solutions and Toshiba America Business Solutions celebrated the opening of their collective 38,000 square-foot building in Guadalajara Mexico yesterday with a ribbon-cutting attended by government officials, representatives of academic institutions, media and clients. Toshiba has invested 2-million U.S. dollars to further modernize the company’s products and solutions development center. The move signals Toshiba’s increasing presence in Mexico’s technology hub.
Jalisco Economic Development Secretary, José Palacios Jiménez; Head of the Investment Promotion Unit of the Municipality of Zapopan, Alfredo Aceves Fernández; Consul-General of the Consulate-General of Japan, Osamu Hokida; joined Toshiba’s President and Chief Executive Officer, Scott Maccabe; Chief Operating Officer Gregg Margosian; Senior Vice President of Research and Development Mike Yeung as well as Vice President of Human Resources, and Administration James Fornabaio at the ribbon-cutting. The event also featured Toshiba clients Grupo Alsea, Costco and Kidzania.
“We were pleased to be joined by so many esteemed people today,” Maccabe stated. “Toshiba’s expansion in Mexico is a central element of our global growth strategy. Toshiba’s expert team in Guadalajara produces the products and services we offer worldwide and is instrumental to our company’s success.”
Toshiba Global Commerce Solutions is the global market share leader in installed retail point of sale technology. Many of the most successful retail brands around the world, from smaller regional retailers to 60 percent of the top 25 global retailers, choose Toshiba products and services.
In Mexico, Grupo Alsea, Costco and Kidzania have definitively improved the shopping experience for their vast array of loyal customers by implementing our electronic point of sale technology.
“The investments in the state of Jalisco have multiplied importantly,” said Palacios Jiménez. “Toshiba is a Japanese company that has demonstrated its trust in the state, which is an honor. The state of Jalisco has received 11,500 million dollars in foreign direct investment, a historic data. It's precisely because of the trust of companies in Jalisco. In 2017 Jalisco generated the largest number of employment of any state in the country, also a historic number, 93,000 jobs. Everything is for you, we must only facilitate your investment experience.”
“Toshiba is a company that has reiterated its commitment to Mexico by generating jobs and training its people, as well as committing to the care of the environment,” Hokida stated. “I am convinced that this extension will be of great benefit for the Bajío region. I would like to reiterate the gratitude to the Mexican government for its support of Japanese companies. Currently there are 633 Japanese persons living in the state of Jalisco. I would like to point out that feel great here thanks to the warmth of the people.”
Toshiba Mexico has increased its staff from 48 to 298 employees since beginning operations in the country in 2006. Toshiba’s Guadalajara operation has also undergone significant growth by expanding from 36 to 164 employees since that time.
Toshiba repurposed furniture, IT equipment, lighting and even carpeting at the company’s new location demonstrating its continued commitment to maintaining a more sustainable planet.
About Toshiba Global Commerce Solutions
As the market share leader in retail store technology, Toshiba’s Brilliant Commerce™, enables retailers to deliver engaged shopping experiences, gain actionable insights and provide frictionless checkout.
With a global team of dedicated business partners, we deliver innovative commerce solutions that transform checkout, provide seamless consumer interactions and optimize retail operations
that are changing the retail landscape. To learn more, visit toshibacommerce.com or engage on Twitter @toshibagcs.
About Toshiba America Business Solutions, Inc.
Toshiba America Business Solutions (TABS) provides multifunction printers, managed document services and digital signage for businesses of all sizes throughout the United States, Mexico, and Central and South America. The company’s award-winning e-STUDIO™ copiers and printers provide quality performance with the security businesses require.
Complementing its hardware offering is a full suite of document workflow, capture and security services including Encompass™, the company’s industry-acclaimed Managed Print Services program. Encompass enables clients to print less and optimize workflow while improving energy efficiency.
TABS’ Ellumina™ digital signage offering includes all of the hardware, software and services needed to implement dynamic and interactive digital signage installations.
TABS provides content creation and management, displays, integration, installation and project management services as well as financing for solutions ranging from a single screen to the biggest arenas and stadiums. For additional information, please visit business.toshiba.com.
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Toshiba Global Commerce Solutions, Inc.
Toshiba America Business Solutions, Inc.
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