Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
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More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
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Toshiba Global Commerce Solutions (TGCS), the global market share leader in installed retail point of sale (POS) technology, announced that Gregg Margosian has been named its Chief Operating Officer effective April 1, 2018.
In this role, Margosian will be responsible for business operations including global supply chain, process reengineering, self-checkout operations, human resources, IT and the company’s Innovation Lab in Raleigh, NC. Margosian, formerly TGCS’ Senior Vice President, Portfolio Management and R&D, is a well-known industry leader with nearly a decade in retail technology.
“I am looking forward to helping TGCS continue to be the innovation leader in retail commerce and self-service technologies,” said Margosian. “This year, we will be introducing a number of new hardware and software products that build upon our reputation for rock solid performance. These Designed for Retail TM solutions provide the reliability, security and innovation that our customers demand.”
“Gregg brings years of global retail experience to this position including broad expertise in services, portfolio management and R&D,” said TGCS president and CEO, Scott Maccabe. “Gregg will play a key role in helping TGCS grow revenue and streamline our business. I am confident that Gregg and his team will help the company continue to improve our operational efficiency and effectiveness.”
About Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is retail’s first choice for integrated in-store solutions and is a global market share leader in retail store technology. With a global team of dedicated business partners, we deliver innovative commerce solutions that transform checkout, provide seamless consumer interactions and optimize retail operations that are changing the retail landscape. To learn more, visit toshibacommerce.com or engage on Twitter @toshibagcs
View source version on businesswire.com: https://www.businesswire.com/news/home/20180409005288/en/
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