Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
Create a more personalized and customer-focused self-service experience today - and be ready for your tomorrow as store and operational needs evolve.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive course catalogs, self-paced learning, and hands-on workshops.
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Toshiba Global Commerce Solutions, a global market share leader for integrated in-store retail solutions, announced continued growth in their partnership with CVS Pharmacy to provide the leading pharmacy retailer with a digital commerce platform to accelerate deployment of new capabilities and in-store experiences.
CVS Pharmacy selected Toshiba to improve retail operations and distribute capabilities beyond front-end point-of-sale (POS), to new and emerging touchpoints within and outside the store via Toshiba’s TCx™ Elevate digital commerce platform and professional services. TCx Elevate enables CVS Pharmacy to focus on rapid development and deployment of new capabilities through a modern platform and tools, including the WebPOS thin client, multi-platform interface. This opens the door for CVS Pharmacy to deliver leading edge consumer self-scan experiences, associate mobile POS and seamless visual integration across store departments including Pharmacy.
“CVS Pharmacy is committed to enhancing the customer experience through continuous innovation,” said Ray Auger, Senior Vice President, Retail Systems, CVS Health. “With that in mind, we’ve chosen to leverage the retail expertise of Toshiba through their TCx Elevate platform.”
Toshiba enables retailers, like CVS Pharmacy, to deliver enriched shopping experiences, gather actionable insights and provide a frictionless checkout through products and services that are designed for retail.
For retailers looking to bring their channels, touchpoints and applications together to create engaging customer experiences and improve productivity, TCx Elevate provides a bridge to a new generation of technologies to power the future of commerce. TCx Elevate provides retailers the capacity to implement innovative and impactful technologies at their own pace by providing them with a way to unify and enhance their existing commerce infrastructure without having to modify the underlying business logic or process. TCx Elevate unifies disparate applications, use cases and POS-related experiences to provide a more seamless and cohesive in-store commerce experience.
“Retailers today face increasing demands to respond quickly to both heightened market pressures and evolving consumer expectations,” said Bill Campbell, Vice President, Head of Americas, Toshiba Global Commerce Solutions. “We are excited to work with CVS Pharmacy to support their long-term vision of continued innovation through our TCx Elevate digital commerce platform. With our joint commitment to innovation, we are confident that the brick-and-mortar retail evolution is on the path for continued success.”
About Toshiba Global Commerce Solutions
Toshiba Global Commerce Solutions is retail’s first choice for integrated in-store solutions and is a global market share leader in retail store technology. With a global team of dedicated business partners, we deliver innovative commerce solutions that transform checkout, provide seamless consumer interactions and optimize retail operations that are changing the retail landscape. To learn more, visit toshibacommerce.com or engage on Twitter @toshibagcs
Media Contacts: Toshiba Global Commerce Solutions, Inc. Fredrik Carlegren 1.919.523.7241 Toshiba_Comms@toshibagcs.com
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