State of the Industry: Future of In-Restaurant Dining

This industry report presents key findings and analysis from a study of over 141 U.S. restaurant executives to gain insights into the impact of shifts in food ordering, improving the in-restaurant experience, and addressing key challenges facing the industry. Key insights include:

     •   Understanding the impact of digital transformation on the in-restaurant dining experience,
        and the evolving needs and expectations of customers
   •   Identifying key strategic imperatives to help improve operational efficiency, customer satisfaction,
        and competitive differentiation
   •   Develop the roadmap or requirements for your next-generation of customer experiences
        and restaurant operations technologies

Read the Report