Foodie’s Market, a family-owned, full-service group of neighborhood grocery stores has operated in the Boston area since 1998. Foodie’s operated with outdated point of sale (POS) systems, resulting in store efficiency challenges with the lack of a single platform for front-office and back-office operations. In order to expand its business and add more stores, Foodie’s needed a robust new POS platform to address these issues. By engaging IBM Premier Business Partner STCR Business Systems, Inc. (STCR), Foodie’s selected Toshiba Global Commerce Solutions (Toshiba) SurePOS 350 systems with the Store Management Suite application from Toshiba Business Partner LOC Software. The result is a robust POS Solution and Store Management Suite yielding a lower total cost of ownership. Improved reporting functions also enable the client to consolidate and relay information about all stores to corporate operations within a day’s time. Integrated tag-and-sign printing, through implementation of Toshiba SurePoint Displays and Toshiba SureMark printers, allows Foodie’s to automatically deploy labels to its multiple locations. Foodie’s reports now having more user-friendly and efficient front operations for its’ cashiers, thereby reducing errors and training costs, and more efficient back-office operations with comprehensive inventory and merchandising tools and reporting.
Seabra Group, headquartered in New Jersey, is a diverse retail company operating eight supermarkets, an import business, restaurants and communications companies. The supermarkets are located in Florida, Massachusetts and New Jersey, carrying products from Portugal and Brazil. With grocery stores located in multiple states, the company struggled with a de-centralized operation, especially hardware failure, report generation and services issues with its homegrown systems. To solve these challenges, Seabra Group looked for help from STCR Business Systems, Inc and chose to implement Toshiba SurePOS 300 Series and LOC Software Store Management Suite to provide security and flexibility and necessary reporting capabilities including real-time reports, scale management and item movement, allowing the corporate office the ability to control all store locations. An added benefit of the Store Management Suite is the customizable interface that operates seamlessly with existing store processes. Seabra Group has streamlined its operations, gaining better control of back office processes for each store’s location, with reliable hardware, and the ability to easily perform maintenance across all store locations.
Marukai Corporation, part of the Don Quijote Group, opened its first retail store, Marukai Wholesale Mart in 1987 – Hawaii’s first and only warehouse-style discount market, focusing on Japanese and Asian products. The stores offer the largest selection of sake in Hawaii and strive to provide the very best customer experience, with the fullness of Japanese traditions and foods. Facing heavy competition from major chains on the island, Marukai needed a robust system customizable to the ever changing customer landscape. Needing a retail-hardened and durable POS system, Toshiba’s Business Partner Retail Sales Solutions upgraded Marukai’s technology to Toshiba SurePOS 700 and 500 systems and SureMark printers.
After an extensive evaluation of software products, they selected LOC Software’s Store Management Suite. The pivotal selection criteria in choosing Store Management Suite was the complete solution from host to store with loyalty, e-commerce, all supported by one common database. Today, Marukai is meeting customer demands with fast, accurate transactions and personalized service, improved employee productivity and management of its store environments by sharing data through remote management. Marukai is also positioned for future growth with retail-hardened reliability, flexibility and scalability, and virtually tool free access maintenance.
Toshiba Store Management Suite (SMS) featuring LOC Software is the all-in-one business tool for the new breed of store.
- A complete store management solution for independent pharmacy; grocery and supermarket; nursery and garden; natural product and co-op; convenience and fuel retailers
- Manages POS to back office, merchandising, hosting, warehousing and more
- Easy to use applications, customizable for one store or hundreds
*NGA Economic Impact Study