Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive self-paced learning catalog.
We're always looking for fresh perspectives. Explore our open positions.
Bring your promotion ideas to life – without overly specialized technical support. ELERA Promotions is a robust, high-performance microservice within the ELERA Commerce Platform that enables you to easily create, deliver, validate, award, print, and log promotions.
Retailers should be able to fully and easily understand their customers to deliver robust, intuitive shopping experiences – no matter how quickly retail evolves. A self-enabled solution with modern architecture and a rich set of APIs, ELERA Promotions can empower business professionals, especially marketers, to create and manage promotions based on their customers’ interests. This microservice gives you a user-friendly interface to build more targeted promotions easily without the need for highly technical knowledge. And it works independently from the point of sale for faster updates and upgrades, so you don’t have to take your entire system offline to create a more optimized performance across customer engagement touchpoints.
Cached promotion decision trees for optimum performance and results.
Consistent, customizable promotions experience, including customer messaging on receipts.
Variety of deployment models to fit your business: cloud, controller, or terminal.
Manage promotion type, loyalty execution, messaging and more at both the enterprise and store level.
* Any cloud platform can be used i.e. GCP or Azure
** Or an equivalent message bus, DB or Ingress/proxy and Load Balancer SW
This information is based on the whole Elera Services solution since the isolated service is not yet analyzed in terms of SW and HW requirements. However, the service does not work by itself, it has dependencies on other services and components described here (Rabbit MQ, Mongo DB, NGINX, etc) which at the end will push the SW and HW requirements somehow close to those described here.
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