Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive self-paced learning catalog.
We're always looking for fresh perspectives. Explore our open positions.
Evolution is one of the few constants in retail technology. With the steady drive to improve the customer experience, be more agile, and scale continuously, you need a platform that can help you accelerate growth and evolve at your own speed.
A platform that helps retailers build new experiences, ELERA is accelerating a frictionless future for retail
With over 400 open APIs and over 30 deployed microservices, retailers now have the freedom to create and innovate on top of pre-existing infrastructure and plug into third-party co-development opportunities. Transforming existing commerce platforms takes time, and when retailers adopt microservices incrementally, they can revitalize their system architecture one piece at a time. With this evolutionary approach, you can provide commerce solutions faster, with more flexibility than ever before.
Take your customers' shopping experiences from personalized to personal. Using ELERA’s combination of microservices, IoT and touchpoints, and data, you can obtain insights into your customers, predict emerging trends, and create recommendations for customers based on their purchase history. This intelligent data enables retailers to deliver more efficient shopping experiences that eliminate unnecessary friction, reach more customers on their terms, and proactively meet shoppers' needs.
"The ELERA Commerce Platform has three pillars: core microservices, IoT and touchpoints, and data solutions. When you bring all of that together in one platform it brings out the power of technology and how it can support the innovation in where retailers are going in the future."
Keep pace with new technologies, capabilities, and experiences as new channels open and new data about consumers and demand become available.
Add new capabilities quickly using advanced analytics to fill gaps or respond to opportunities to generate a 360 degree view of each customer.
Build on existing environments without disrupting critical business operations
Connected data across systems, platforms, and devices enables businesses to process, access, and act on information in real time to provide better customer
Minimum Hardware requirements for the In-Store Server::
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Retailers have been evolving away from legacy systems to the latest innovations, from monolith to microservices. The pace of change is accelerating in response to increasing demands for improving operations, reducing costs and enhancing customer experience. Learn how a microservices platform is the way forward.
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