Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
Create a more personalized and customer-focused self-service experience today - and be ready for your tomorrow as store and operational needs evolve.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive self-paced learning catalog.
We're always looking for fresh perspectives. Explore our open positions.
Retailers have a lot on their minds. How to best manage and monitor your POS system across locations shouldn’t be one of them. Toshiba’s Retailer Enterprise Management Service (REMS) is here to help.
For today’s retailers, understanding the status of all POS systems across all locations is crucial. REMS enables POS system management across the enterprise and allows retailers to centrally manage, monitor and report the status of remote, mission-critical POS hardware, peripherals and software across all retail store environments.
How does it work? With Toshiba’s Remote Management Agent (RMA) deployed as a core tool to accurately track and collate system information from every device in the retailer’s estate. Along with Toshiba’s Retail Enterprise Management Service (REMS) enabling the collection of multiple agent data from every connected / configured location. Your retail business can take advantage of this duo's powerful retail systems management capabilities across the enterprise to centrally manage, monitor and report the status of remote, mission critical POS hardware, peripherals and software. Complimented by an efficient framework that allows customizable data flow and control.
Access all software, peripherals, and POS data in one place to identify cost saving opportunities
A singular point of access maximizes productivity for IT teams and store associates
System Management Agents deployed at store level to enable the business management system
Design and customize the systems management console to work for your brand and customer experience
View full Technical Specifications
Remote monitoring service assesses store health and delivers timely insights using advanced analytics
General POS client agent deployed at the store level to enable POS system and peripheral management
Secure, cloud-hosted service that provides insights to help improve service delivery and store availability
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