start portlet menu bar end portlet menu bar
start portlet menu bar end portlet menu bar
start portlet menu bar end portlet menu bar

Hardware Break/Fix Services

Even the most well-designed retail technology solutions need repairs. That’s why you can rely on us to support you and keep your systems available. We offer multi-year plans to keep your investments – from our point-of-sale equipment to our peripherals - up and running, no matter what you might encounter in your stores, day-in and day-out.

Multi-Vendor Wall-to-Wall Services

Wherever your business takes you, there’s a team looking out for you. Not only do we support our own equipment, but we can also be your one-stop-shop to support your other store equipment and systems to keep them operating at their best. Maintenance plans can easily adapt, expand and change based on your business’ unique needs. So instead of multiple maintenance contracts, you only need think about one; we’re there to make you shine.

start portlet menu bar end portlet menu bar

Global Care Flex

  • One to four-year terms (from end of standard warranty period)
  • On-site or depot/parts only (subject to country availability)
  • Same day or next day response times
  • 9, 18, 24 hour per day coverage options

 

Global Care Flex Custom

  • If a pre-configured plan is not for you, we have you covered
  • Customizable coverage made to order
  • Dedicated service management
  • Variable hours of service, response times, and service methods
  • Coverage for Toshiba and OEM products
start portlet menu bar end portlet menu bar
puzzle-lightbulb
Ideas that matter

Your business is unique, and we’re here to learn what makes it special. Our retail consultants will listen to your ideas and create a plan to bring them to life.

lighthouse
Path to success

From overall program management to subject matter expertise, and from custom training options to a wide variety of testing services, you can feel empowered to take the steps to transform your business. No matter where you are in your retail technology journey, we can help you meet your goals.

Heart
People who care

You know your business and we know retail technology. Together, we can work to build better store experiences for you, your associates and your customers while improving operations. Our services teams have thousands of collective years of experience with clients all over the world, using trusted tactics and methodologies. How can we help you?

start portlet menu bar end portlet menu bar
“Toshiba understood our desire to maximize the value of our retail investment and more importantly, they are delivering expert staff to standardize and manage all of the various store technology and services across our corporate stores,” “We selected Toshiba as our end-to-end global provider with the goal to reduce our complexity and costs, so our store teams can continue their focus on meeting the needs of our customers.”
President, U.S. Specialty Retailer
 
start portlet menu bar end portlet menu bar

Toshiba Maintenance Services Brochure

With deep retail expertise and a broad portfolio of solutions, Toshiba Global Commerce Solutions helps retailers deliver enriched shopping experiences, gather actionable insights and provide frictionless checkout.

View Brochure
start portlet menu bar end portlet menu bar