Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
Create a more personalized and customer-focused self-service experience today - and be ready for your tomorrow as store and operational needs evolve.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Enhance the user experience for associates and customers with point of sale displays designed to complement your total solution.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Keep your skills current and competitive with our extensive course catalogs, self-paced learning, and hands-on workshops.
We're always looking for fresh perspectives. Explore our open positions.
It’s time for retailers to activate intelligence about their retail store systems that result in better and more actionable insights. As you continue to redefine what it means to be a brilliant retailer, we’re building the systems to support you.
As stores continue to evolve, it’s more critical than ever to turn data into intelligence. To ensure efficiency and insights that allow your business to flourish, it’s important to have visibility into the health and operations of your retail store in real-time. From a device view of inventory to predictive service-levels, it’s all about ensuring optimized up-time and availability to give you the peace of mind to focus on what you do best; serving your customers.
Proactive Availability Services offers remote, secure monitoring insights for your store systems including health status (hardware and software), incident detection and remote resolution to maximize system availability and store associate productivity. Using Toshiba’s Command Center, our managed services team improves store performance and reduces the total cost of ownership by leveraging an intelligent cloud-connected platform.
Knowledge of service issues before they become problems or prior to store labor attempting to fix on-site prior to reporting for field tech to be dispatched with appropriate parts
Information-based technological insights help businesses with complex hardware and software stacks operate more efficiently through artificial intelligence and advanced analytics
Creates cost efficiencies from managing at a central location lowering retailers total cost of ownership
Toshiba Proactive Availability Services brings retailers insights through a remote monitoring service that assesses store health, detects issues, and provides time sensitive and actionable insights through advanced analytics as it learns from resolutions.
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