How We're Changing Restaurant and Food Service
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TCx™ Sky Operating System
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
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Systems Management
Our systems management solutions deliver a brilliant, one-two punch. First, with innovative features built for reliability, security, and efficiency. Second, with insights to better understand and manage your business. Together, they allow you to focus on what truly matters–your customers.
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ELERA™ + Restaurant and Food Service
Using ELERA’s combination of microservices, IoT and touchpoints, and data, retailers can obtain insights into their customers, predict emerging trends, and create recommendations for customers based on their purchase history. This intelligent data enables retailers to deliver more efficient shopping experiences that eliminate unnecessary friction, reach more customers on their terms, and proactively meet shoppers' needs.
ELERA™ + Restaurant and Food Service
Restaurant & Food Service
Services
Implementation
Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
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Maintenance
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
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Managed
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customer’s needs.
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Proactive Availability
Proactive Availability Services offers remote, secure monitoring insights for your store systems including health status (hardware and software), incident detection and remote resolution to maximize system availability and store associate productivity.
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Industry Trends
Our Solutions in Action
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail.
Greggs Finds Perfect Recipe for PCI Compliance
Building on its strong high street heritage, Greggs has been on a journey in recent years to remodel its shops and reposition them where busy customers need fresh, tasty food on the go. But it’s been much more than a makeover. Behind the scenes, there’s also been a major effort to bring systems and processes up to date to cope with new ways of paying and to meet new PCI compliance requirements…
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How Advanced Loss Prevention Tools Balance Friction and Risk At Checkout
Customers want to feel confident that their transactions are accurate, and retailers need to trust in the systems’ capability to protect the store from shrink.
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Redefining the Guest Experience through Unified Commerce
The food industry must adapt their models to remove friction from the buying journey that most often starts in the digital realm. Guests are defining their ideal customer experience regardless of format…
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The Four Imperatives of the Restaurant Environment
Restaurants have to adopt a business model that enables more flexibility in uncertain environments. Guests who have been limited to their homes want to return to their favorite restaurants, but have new definitions of ‘experience’…
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