Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
Create a more personalized and customer-focused self-service experience today - and be ready for your tomorrow as store and operational needs evolve.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive course catalogs, self-paced learning, and hands-on workshops.
We're always looking for fresh perspectives. Explore our open positions.
Understanding your store’s equipment has never been more important and just knowing about a problem isn’t always enough – you also need to be able to investigate further and resolve problems before these problems become issues for your customers.
Getting the fundamentals of your physical IT infrastructure is crucial. So many parts of your business - time to market, service delivery, ability to compete, customer care, communication, customer experience and more - depend on it.
Security can erode more easily than you think; firewall rules change, and open ports don't subsequently get closed, a reconfiguration happens, personnel changes, and suddenly, your once-secure network may have a few unwanted holes, leaving your business open to security breaches. Mapping and understanding your store infrastructure, in its current state, is the best way to mitigate cybersecurity or performance issues.
Technology can be pervasive, complex, and dynamic. End users can be demanding, and retail businesses need constant access to an ever-expanding ecosystem of applications and infrastructure. And extinguishing one preventable fire after another isn’t a good use of your team’s time. With Toshiba’s services management solutions, you can shift to a proactive approach today and ultimately predictive tomorrow.
Learn how Netop Remote Control helps retailers access and manage systems remotely and securely.
Remote monitoring service assesses store health and delivers timely insights using advanced analytics
Remote monitoring agent acts as an inventory management and communication tool across your enterprise
Secure, cloud-hosted service that provides insights to help improve service delivery and store availability
Toshiba’s modular approach to systems management gives you the flexibility to choose a solution design that meets your needs and can complement your retail IT solutions with a platform that’s designed for retail’s nuances and specialized equipment.
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