For over 45 years, retailers around the world have been relying on Toshiba’s retail-hardened solutions to keep their checkout lanes open and their businesses moving.
Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive self-paced learning catalog.
We're always looking for fresh perspectives. Explore our open positions.
At Toshiba, innovation is at our core. To us, that means using the power of our innovative and creative teams to create new ideas that will revolutionize the way retailers deliver shopping experiences and make them a reality today. Read more about our innovations from our Intellectual Property Portfolio.
Change is inevitable, but for many retailers the past few years have been uncharted territory. Retailers have had to pivot their businesses to meet shoppers’ needs faster than expected and ensure their customers are able to shop how, where, and when they want. But adapting and moving quickly doesn’t simply mean being reactionary. Every retailer has a purpose for why they do what they do or their customers, so they need to accelerate those new experiences with a strategy that is intentional and meaningful. But as more shopping and checkout technologies become available, it can be difficult to determine which is the right solution for you. So what should you be considering when planning your retail vision?
Put the customer first
When choosing your retail journey, retailers can’t be afraid to experiment with new technologies that can deliver experiences that have never been possible before. Now is the time for retailers to take advantage of new innovations and try out different options to improve the efficiency of their operations or visibility into their customer insights to deliver more meaningful, personalized shopping experiences. New technologies are incorporating artificial intelligence, camera vision, edge computing, mesh networks, data analytics, and IoT devices into unified commerce platforms that are infinitely adaptable in accelerating new experiences for shoppers, including digital capabilities that weren’t previously available and will prepare you for the future.
Become future proof
Finally, as we look to the future, one thing we do know is that in a digital age, things are constantly changing and new technology is always emerging. There will always be new opportunities to seize and new ways to delight your customers so never stop innovating. In order to ensure you are taking the right path, you must determine what your purpose is, select the journey this is right for you, and have a partner that can help you navigate potential obstacles and new opportunities so you can start accelerating towards making your retail vision a reality.
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