Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive self-paced learning catalog.
We're always looking for fresh perspectives. Explore our open positions.
At Toshiba Global Commerce Solutions, we provide comprehensive support for our products. Certain agreements also apply to these products. Please click on the appropriate language below for information on Warranty Period, Type and Level of Warranty Service, license agreement and related links to support and product information.
Literature supporting software licensing at Toshiba Global Commerce Solutions.
At Toshiba Global Commerce Solutions, we provide comprehensive support for our products. Certain agreements also apply to these products. International Warranty Service (IWS) on Point of Sale and Self-Service products allows customers to relocate IWS-eligible machines to receive warranty service.
Toshiba’s Base Warranty plans can be upgraded to meet your specific needs and provide higher levels of coverage through warranty upgrades. Warranty Upgrades can be purchased at time of product purchase or during the base warranty period.
Upgrade options:
To ensure there are no gaps in maintenance coverage, Toshiba offers Post-Warranty Maintenance services, which provides support after the Base Warranty period. Post-Warranty Maintenance can be purchased either at the time of product purchase or at any time during or after the Base Warranty period expires.
Choose from a variety of Post-Warranty Maintenance coverage and options to meet your needs.
On-Site Repair:
Depot Repair:
Advanced Exchange:
Parts-only Purchases:
Custom Service Maintenance Solutions:
Master Customer Agreement Terms
These terms govern transactions by which Customer purchases Machines, licenses Programs and acquires Services (including without limitation customized development, support and maintenance Services) from Toshiba
Master Service Agreement Terms
The specific terms, regarding Hardware Maintenance Services contained in this Agreement, apply only when you have contracted for Hardware Maintenance. Services on the Eligible and Covered Product(s) in the Installed Location(s) specified in the Schedule of Service.
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