Toshiba's Self Checkout solution provides a new experience to users at Grupo Exito

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Grupo Éxito, the leading retail in Colombia, has been working on a Customer Experience Transformation strategy for over the last 5 years, with the two main objectives for the self-checkout strategy being:

Increase user transactions
Improve customer satisfaction

One of the main 'pains' for the customer is the waiting time in the line at the checkout. Today, approximately 80% of transactions are made with fewer than 4 products, which are completely viable for self-service.
− Camilo Gallego, Commercial Vice President, Grupo Exito

With Toshiba Global Commerce Solutions' Self Checkout solution, customers are the focus of adoption to achieve this digital transformation in stores.

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Toshiba's Self Checkout solution provides a new experience to users at Grupo Exito

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One of the main 'pains' for the customer is the waiting time in the line at the checkout. Today, approximately 80% of transactions are made with fewer than 4 products, which are completely viable for self-service.

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