Toshiba’s total solutions accelerate the future of Grocery by providing flexibility, scalability, and innovation.
Toshiba’s total solutions deliver very high customer throughputs without compromising staffing and resource levels, making them perfect for both large- and small-scale environments.
From browsing a retailer’s full product catalog, to performing omnichannel returns, to closing transactions with multiple fulfillment requirements - Toshiba’s technology makes complex transactions appear effortless for both customers and retailers.
Toshiba leverages key business partnerships to create best-of-breed solutions designed to work in the toughest of retail environments.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
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At Toshiba, innovation is at our core. To us, that means using the power of our innovative and creative teams to create new ideas that will revolutionize the way retailers deliver shopping experiences and make them a reality today. Read more about our innovations from our Intellectual Property Portfolio.
With a drastically changing retail landscape full of new innovations and shopping experiences, now is the time for grocers to create their direction for the future to not only deliver shopping experiences customers expect but create new shopping experiences they’ve never seen before.
No matter what size your grocery store is, you have the power and opportunities to optimize your store operations while providing a variety of shopping experiences and methods for customers that will keep them coming back. Here’s what you need to know to make your grocery stores succeed in the digital era.
Your Retail Technology Shouldn’t Hold You Back Consumers’ definitions of what makes a great shopping experience is constantly changing. To get ahead and stay ahead, grocers need to understand the experiences shoppers want and deliver them. Whether your shoppers are looking for contactless payment, mobile shopping, curbside delivery, in-store ordering, traditional checkout, self-checkout or any other shopping or payment method, you need the flexibility to scale and evolve.
When your technology is adaptable and scalable, you don’t have to incur the cost of ripping and replacing your entire technology infrastructure down the line when it’s time to implement new systems, peripherals, or advanced technology. A broad range of retail technology designed with the future in mind can make that possible:
• Traditional, attended checkout: With reliable, flexible point-of-sale systems and receipt printers, you can deliver fast, personal experiences that many customers find familiar and comfortable. • Customer-driven self-checkout: Helps you better allocate associates to assisting customers elsewhere in the store and gives shoppers who want it privacy and control over their checkout process. • Kiosks: Enable a complete self-service experience anywhere in the store and creates new opportunities for retailers to engage shoppers in-store with other options such as deli and bakery ordering. • Mobile Operations Management: Improve the efficiency and visibility of your operations with virtual lane monitoring, real-time transaction status, easy intervention management, and dashboard activity tracking.
Technology Should Be Designed for the Grocery Environment So what should you look for when selecting these solutions? Convenience, flexibility, and durability. Self-checkout is an expanding technology as it continues to improve and address the concerns shoppers have during checkout. With advancements likes produce recognition to avoid the uncomfortable feeling finding your items or selecting the wrong one, or new larger setups for self-checkout to accommodate larger basket sizes and associates helping to bag, self-checkout is evolving to deliver the experiences shoppers actually want and making them more comfortable in the process.
Beyond convenience, it is also critical to make sure the technology used in grocery stores features a retail-hardened design. Generic office-grade or consumer-grade hardware repackaged for a retail environment just isn’t tough enough for grocery stores. Your technology needs to be retail-hardened; designed to handle spills, lint and dust, vibrations and impacts, and constant cleaning so you can keep your lanes open for your customers.
A Top-Notch Services Provider is Key A robust services plan can mean the difference between long lines of frustrated shoppers and customers breezing through checkout and interaction points. The best service providers are an extension of your team, trusted partners who take the time to understand your business, goals, and strategy and use expertise to guide you where you want to go.
From deploying new self-checkout solutions to routine day-to-day tasks or even comprehensive wall-to-wall maintenance, partnering with a service provider helps ensure that your systems maximize your operations to benefit your business and your customers.
Act Today, But Plan for the Future With the right retail technology, you will be equipped with the solutions you need today to deliver the experiences your customers expect. You’ll be prepared to adapt and add to that technology without redoing your entire infrastructure.
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