For over 45 years, retailers around the world have been relying on Toshiba’s retail-hardened solutions to keep their checkout lanes open and their businesses moving.
Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
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More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
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At Toshiba, innovation is at our core. To us, that means using the power of our innovative and creative teams to create new ideas that will revolutionize the way retailers deliver shopping experiences and make them a reality today. Read more about our innovations from our Intellectual Property Portfolio.
Daniel Goins, Susan Brosnan, Patricia Hogan, Jessica Snead
Many customers prefer not to share personal information, which increases the difficulty of targeting them with shopping offers. This solution utilizes ambient scent and customer location in order to make more personal offers and suggestions
In order to entice customers to purchase a product, some solutions rely on personal information to advertise. This personal information could include demographic info, past purchasing history, location, etc. Some customers don't want to give out personal information in order to receive an offer but may still respond to customized offers. This also applies in the reverse where an advertiser would like to customize an offer but without any personal information; the advertisement/offer tends to be ignored since it doesn't apply to that person.
This solution utilizes ambient scent and customer location in order to make more personal offers and suggestions. Assume a scent detecting device in the store can capture smells and correlate that into items or types of location (i.e. forest, horse barn, detergents, spices, etc.). It would then use that information when mobile shopping to suggest items or make offers: you might need mosquito repellent or 50% off charcoal or a new soap, etc. The scent-sensing device could be attached to a store-owned mobile device or an in-store offer station, or less likely could be attached to a personal phone, or in a unit near the store entrance or in units attached to shelves.
There are breathalyzer attachments for phones - for sniffing breath
Other odor detectors are bigger and would have to be mounted at various points in the store to detect odor and send data to an application that then related the odor with the shopper's location in the store and sent appropriate offers.
Portable odor detector
The game-changing potential of smartphones that can smell
TGCS Reference 1207
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