Retail is a fast-paced environment where speed, clarity and reliability are key contributors to customer service which differentiates one retailer from another. Therefore, a printer that consistently delivers receipts that are crisp within a minimal timeframe can make a significant difference in customer satisfaction.
Edison Group conducted research and a series of tests comparing Single Station Point-of-Sale (POS) printers, namely, Toshiba TCx™ Printer 1 Station (6145-1TN) vs. Epson (TM-T88VI) focusing on four categories, namely performance, economy, architecture and serviceability as they are the main considerations when purchasing a POS printer for retail.
