Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
Create a more personalized and customer-focused self-service experience today - and be ready for your tomorrow as store and operational needs evolve.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive course catalogs, self-paced learning, and hands-on workshops.
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Foodie’s Market, a family-owned, full-service group of neighborhood grocery stores has operated in the Boston area since 1998. Foodie’s operated with outdated point of sale (POS) systems, resulting in store efficiency challenges with the lack of a single platform for front-office and back-office operations. In order to expand its business and add more stores, Foodie’s needed a robust new POS platform to address these issues. By engaging IBM Premier Business Partner STCR Business Systems, Inc. (STCR), Foodie’s selected Toshiba Global Commerce Solutions (Toshiba) SurePOS 350 systems with the Store Management Suite application from Toshiba Business Partner LOC Software. The result is a robust POS Solution and Store Management Suite yielding a lower total cost of ownership. Improved reporting functions also enable the client to consolidate and relay information about all stores to corporate operations within a day’s time. Integrated tag-and-sign printing, through implementation of Toshiba SurePoint Displays and Toshiba SureMark printers, allows Foodie’s to automatically deploy labels to its multiple locations. Foodie’s reports now having more user-friendly and efficient front operations for its’ cashiers, thereby reducing errors and training costs, and more efficient back-office operations with comprehensive inventory and merchandising tools and reporting.
Seabra Group, headquartered in New Jersey, is a diverse retail company operating eight supermarkets, an import business, restaurants and communications companies. The supermarkets are located in Florida, Massachusetts and New Jersey, carrying products from Portugal and Brazil. With grocery stores located in multiple states, the company struggled with a de-centralized operation, especially hardware failure, report generation and services issues with its homegrown systems. To solve these challenges, Seabra Group looked for help from STCR Business Systems, Inc and chose to implement Toshiba SurePOS 300 Series and LOC Software Store Management Suite to provide security and flexibility and necessary reporting capabilities including real-time reports, scale management and item movement, allowing the corporate office the ability to control all store locations. An added benefit of the Store Management Suite is the customizable interface that operates seamlessly with existing store processes. Seabra Group has streamlined its operations, gaining better control of back office processes for each store’s location, with reliable hardware, and the ability to easily perform maintenance across all store locations.
Marukai Corporation, part of the Don Quijote Group, opened its first retail store, Marukai Wholesale Mart in 1987 – Hawaii’s first and only warehouse-style discount market, focusing on Japanese and Asian products. The stores offer the largest selection of sake in Hawaii and strive to provide the very best customer experience, with the fullness of Japanese traditions and foods. Facing heavy competition from major chains on the island, Marukai needed a robust system customizable to the ever changing customer landscape. Needing a retail-hardened and durable POS system, Toshiba’s Business Partner Retail Sales Solutions upgraded Marukai’s technology to Toshiba SurePOS 700 and 500 systems and SureMark printers.
After an extensive evaluation of software products, they selected LOC Software’s Store Management Suite. The pivotal selection criteria in choosing Store Management Suite was the complete solution from host to store with loyalty, e-commerce, all supported by one common database. Today, Marukai is meeting customer demands with fast, accurate transactions and personalized service, improved employee productivity and management of its store environments by sharing data through remote management. Marukai is also positioned for future growth with retail-hardened reliability, flexibility and scalability, and virtually tool free access maintenance.
Toshiba Store Management Suite (SMS) featuring LOC Software is the all-in-one business tool for the new breed of store.
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