Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
Create a more personalized and customer-focused self-service experience today - and be ready for your tomorrow as store and operational needs evolve.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive course catalogs, self-paced learning, and hands-on workshops.
We're always looking for fresh perspectives. Explore our open positions.
How would your business be different if your store-level systems could warn you about inventory and health status problems before they become critical issues? Make space for the possibilities with Toshiba's Remote Management Agent.
Built-in agility helps retailers respond quickly to market changes and opportunities and use IT resources more efficiently.
By making changes remotely in one store or across hundreds, you can virtually eliminate manual system and software updates
Fingertip and “single-view” console control helps IT personnel to monitor all systems and devices
Rather than dealing with technical issues, store employees can spend more of their time helping customers
How does it work? System management agents will be deployed at the store level and enable POS system and peripheral management. There are two types of agents: a Master Agent and a General Agent. The General Agent forms the client portion running on each POS device, and the Master Agent is the single point of access to all store resources from the enterprise and aggregates all resources in the store, automatically connecting to all in-store devices running the RMA General Agent.
And with Toshiba's RMA deployed in stores and Retail Enterprise Management Service (REMS) at the enterprise level, your business can take advantage of this duo's powerful retail systems management capabilities.
View full Technical Specifications
Remote monitoring service assesses store health and delivers timely insights using advanced analytics
Remote monitoring agent acts as an inventory management and communication tool across your enterprise
Secure, cloud-hosted service that provides insights to help improve service delivery and store availability
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