Retailer-branded smart phone shopping
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Thin-client mobile shopping app for Android or iOS. Optionally integrated with existing retailer mobile applications.
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In-aisle promotions
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Architected to allow for up-sell and cross-selling of items while the customer is shopping—optionally using the POS Integration Hub which is based on Toshiba DIF software.
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In-store alerts and messages to shoppers
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Extensible capability to send personalized content to the shopper during their store experience—e.g. “fresh bread available in the bakery”, “your prescription is ready”, “see our daily specials”, etc.
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State-of-the-art scanning capability with Honeywell Swift Decoder
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This high-performance barcode scanning software provides consumer smart phones with fast and accurate scanning of barcodes from any direction on a product and reduces costly errors by eliminating misreads.
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Sub-second response times
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TCx Amplify is a store-optimized, high-performance solution, designed for the demanding high-volume retail store environment.
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“My price” and “My total”—shoppers see their personalized, loyalty-based, discounted prices and totals during shopping
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The solution is architected to leverage a single version of business logic for all touch points in the store (e.g. POS registers, self-checkout, and mobile) with respect to loyalty, pricing, discounts, and payments. TCx Amplify is not a “stand beside” solution—it’s tightly integrated with the POS system in the store.
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Exception framework |
Minimizes shopper interruptions during shopping, but protects the retailer by ensuring that any POS exceptions (e.g. age verification) are handled during checkout at the self-service pay station or other front-end POS register. |
Trust Level Management |
Makes auditing smarter by incorporating shopper history and other factors. TCx Amplify provides a configurable Trust Management Service. For retailers with an existing solution, it's also possible to leverage a retailer-provided trust service.
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Wi-Fi offline capability
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Shoppers can continue scanning items if a wi-fi disruption occurs; the solution will automatically “catch up” when wi-fi is restored.
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Failover support for virtual sessions
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If a controller that is maintaining a shopper’s transaction fails, the Mobile Engine will connect to backup controllers and replay the shopper’s transaction. This eliminates the need for the shopper to rescan their transaction.
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Mobile session recovery on another phone
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If a phone becomes disabled for some reason in the middle of a shopping trip, the shopper’s session can be recovered on another phone or a retailer-provided smart device using the shopper’s loyalty ID.
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Price check
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Shoppers can quickly check the price of any item before deciding to purchase. If implemented by the retailer, the price will be the shopper’s loyalty price.
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Fast and easy check out—at any front-end register or a self-service pay station
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The solution is pre-integrated with Toshiba checkout options, including standard POS registers (with SI GUI or VisualStore) and Toshiba Self-Checkout (with CHEC) or a mobile-optimized self-service pay station (also using CHEC).
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Self-service scale
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TCx Amplify provides a complete self-service scale capability that allows shoppers to easily self-weigh their fresh produce, then synchronize automatically to their smart phone label. (The self-service scale can optionally be configured to also print price-embedded barcode labels.) Combined with supported hardware components from Toshiba and 3rd-party scale manufacturers, this provides retailers a complete weights and measures certified solution for self-service weighing of produce items—ideal for the fresh foods area of the store.
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Support for retailer owned consumer devices
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Yet another way for retailers to let their customers shop the way they want to. TCx Amplify V1.4.1 provides support for:
Datalogic 9800i Models
Zebra MC18 Android
Datalogic Joya A6
Other devices can be supported through professional services
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Extensions for CHEC (self-checkout) and SI GUI (conventional POS register)
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Extensions are provided to allow any front-end register (whether self-checkout using CHEC or whether a conventional register using SI GUI) to be able to complete a mobile transaction. These extensions include the capability to handle exceptions (for example, age verification, audit required, and so on) as a seamless part of the front-end checkout process.
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Support for Mobile Payments
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TCx Amplify V.1.4.1 provides support for Mobile Payments (which encompass mobile wallets and mobile money transfers) and are an increasingly attractive way to pay because they’re secure, fast, and convenient.
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Reporting
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Daily reporting for statistics and utilization history—enables retailers to track usage and better understand how to optimize the solution operationally.
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Associate line/queue busting solution for greater throughput and versatility during peak shopping periods
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Retailers can better manage peak operating periods by deploying additional store associates to the front-end. Combined with supported retail-hardened smart devices and supported wireless printers, Toshiba TCx Amplify enables store associates to scan a customer's order while they wait in line, then print a suspend/retrieve label so they can complete their payment when they get to the register. This not only makes the line go faster, it also results in a net increase in total store throughput during the busiest shopping periods of the year.
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Works with a variety of POS solutions
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Works with Toshiba POS solutions including 4690 OS-based solutions (e.g. SurePOS ACE, SA, GSA, CDSA,SI V4R1, CHEC 7.1) and VisualStore. Plus, it's architected as a highly-extensible solution that can integrate with additional or 3rd party POS systems.
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Support for Apple Applications Certification
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Retail built Apple applications now have the ability of demo mode to provide access to their actual app rather than a video of their app for certification. This demo mode does not access their core controller/system. |