Common Packages: Diagnostics, Drivers & Downloads Support

Content below is publicly available to anyone at no cost

Monitor Update Solution (MUS)

Monitor Update Solution updates the touch and/or video firmware in 6149 & 4820 displays and 6140-1xx/2xx/A30 system units. .
It will not update touch/video firmware on 6140-x4x/x5x system units (see TCxTouchUpdater below), but will update touch/video firmware on external displays connected to a 6140-x4x/x5x system unit.

You must install the operational package (OP) before any update packages (UP)

MUS operational package for Windows, v2.2

MUS operational package for SLE11 SP3, v2.1-9.1

MUS operational package for SLE12 SP2, v2.1-10.2

MUS operational package for SLE15, v2.2-13

Update package for touch firmware (requires operational package listed above)

Update package for video firmware (requires operational package listed above)

Virtual Serial Port

Virtual Serial Port drivers allows RS232 POS applications to communicate with the USB MSR, USB line display, USB cash drawer and USB iButton on supported POS system units. It also supports the USB 6145 TCx printers. 

Note that this does NOT allow access to any USB I/O device, only specific devices on select POS terminals. It also does not support the 4610 Suremark printer (which are out of support).

Windows (v1.10.11, 4 April 2023)

Linux (v1.10.9, 4 April 2023)

TCxTouchUpdater

TCxTouchUpdater updates the touch firmware on TCxWave (6140), TCx 800 (6200), TCx 810 (6201) POS terminals, and 6149-Bxx/Wxx models of TCx Display. For touch updates on earlier models use MUS above.

6140-14x (Windows, v1.1.3, 10 Jan 2018)

6140-15x (Windows, v1.1.4, 10 Jan 2018)

6200-1xx / 6201-xxx / 6149-Bxx/Wxx (Windows, v1.3.15, 5 November 2021)

POS SSD Life Monitor Drivers

POS SSD Life Monitor Drivers monitors solid state disks on Toshiba POS systems to determine when the number of writes to an SSD is reaching it's lifetime maximum.

Windows (v1.7.11, 5 November 2021)

Linux (v1.4.13, 5 November 2021)

Native Windows Driver (NWD)

NWD is a printer driver for Microsoft Windows, so that you can print to your RS232, USB or ethernet 4610 or 6145 printer from any Windows application without needing to make any changes to your POS application.

Windows (v4.5.10, 15 September 2022)

POS Sensor Driver

POS Sensor Driver performs real-time readings of the static and dynamic values of the POS system hardware sensors (e.g. fan, temperature and voltage sensors). The driver maps sensor information into CIM for application usage. The real-time information provided by the driver can be monitored using Remote Management Agent (RMA).

Versions 1.x and 2.x supported systems that have End of Engineering Support status, and have been removed.

Windows (v3.9.6, 5 November 2021)

Linux (v3.4.4, 5 November 2021)

Display Inventory Driver

The Display Inventory Driver (DID) pulls inventory data from attached TGCS displays and feeds that information into CIM so it can be consumed by RMA. You can use DID in combination with the POS Sensor Driver (above) to remotely keep detailed inventory information on your POS terminals and devices.

Windows (v1.6.11, 5 November 2021)

Linux (v1.6.14, 5 November 2021)

Content below is publicly available to anyone at no cost

EETI Touch Driver

Touch screen driver for TCx 800, TCx 810 and 6149-Bxx/Wxx flat panel displays.

Windows (v5.14.0.19508, 9 November 2021)

linux (refer to external website www.eeti.com)

EETI Touch utilities

The Touch Utilities User Guide includes details on the following 5 Windows utilities

EETI_MonitorMapping.zip (v1.0.2.5, 23 February 2022)

EETI_NumTouch.zip (v1.6.0.4, 23 February 2022)

EETI_OnOffTchBeep.zip (v1.0.3.5, 23 February 2022)

EETI_TouchCtrl.zip (v1.0.4.7, 23 February 2022)

EETI_TouchSen.zip (v1.0.0.2, 23 February 2022)

ELO Touch Driver

Touch screen driver for all other TGCS POS terminals and flat panel displays

Windows (v6.9.10, 19 January 2018)

Please refer to the I/O Devices Support page

Content below is only available to entitled customers with a TGCS enterprise ID (learn more)

Mobile Printer SDK

The Mobile Printer SDK allows you to write an Android or iOS application that prints directly to our 4610 and 6145 POS printers that contain a wired or wifi interface card.

The Android download is fully functional, the iOS download contains licence forms that must be returned to TGCS via an SR before we will provide the driver.

User Guide

Android (v1.3, 18 February 2020)

iOS (v1.2, 12 November 2018)

USB POS Diagnostics key

Use the POS Diagnostics package to troubleshoot hardware problems on POS systems. Use it also to update firmware on any POS I/O device, as well as configure 4610 and 6145 printer logos, fonts and messages.

Starting with version 14 (December 2022) of the diagnostics package the firmware files are now split into a separate file; this reduces the size of the initial diagnostics package download, and also allows us to update the firmware file without the need for releasing an entire new diagnostics package.
If you intend to use the diagnostics package to update firmware on a device you'll also need to download the file containing the latest firmware. This is the same as the firmware files found elsewhere on the web site, just packaged together for convenience.

Version 14.0 (6 December 2022)

USB key version & documentation 

Remote version & documentation

Latest firmware files (6 December 2022)

A version of the TGCS USB Diagnostics package containing additional features to diagnose problems with self-checkout systems is available.

Self-checkout USB Diagnostics

UPOS (OPOS & JavaPOS)

Unified Point of Service (UPOS) is the umbrella term for the OPOS & JavaPOS (JPOS) drivers.   UPOS drivers support IBM & Toshiba POS specific peripherals such as 2x20 displays and receipt printers on multiple operating systems.  

We encourage all customers and business partners to be familiar with the UPOS specification, which can be obtained from the Object Management Group at https://www.omg.org/industries/retail.htm

JavaPOS requires a JVM, you are responsible for supplying your own (Oracle, OpenJDFK, etc).

The printer & TAL on the Pro-X Hybrid Kiosk are not supported by this product, and you must download separate OPOS & JPOS drivers from the self checkout & self-service support page.

Don't forget to read the UPOS Knowledgebase, including instructions on how to configure a driver trace and UPOS lifecycle information

1.14.12 (April 2023)

User Guide

Windows x64 download 
Linux x64 download (tar, contains RPM & DEB packages)

As previously announced we no longer provide a 32-bit UPOS package.

A 64-bit package for TCx Sky 1.2 and higher is available by opening a Support Request to L2 support.