TCxWave™ & SurePOS 500 Support | Toshiba Commerce

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The downloads below are divided into 2 sections, files that are publicly accessible to anyone and files that are restricted to those with an Enterprise ID (learn more)

Common Packages

There are multiple cross-platform packages available (including Diagnostics, UPOS Drivers, RMA, MUS, NWD and VSP) as well as system unit drivers that apply to multiple machine types (including touch screen & biometric drivers)

View common packages & drivers

The document below shows which operating systems are supported across different processors and TGCS plaforms, to better enable viable operating system upgrade options for different POS terminal models.

TGCS hardware & OS compatibility matrix

TCxWave Public content (OS Drivers)

Content below is publicly available to anyone at no cost

Common to all TCxWave models

RS232-to-USB dongle

All supported windows versions

6140_USB_RS232_DONGLE.zip (v2.12.24)

TCxWave 6140-x4x/ x5x

AHCI / RAID

Windows 7, PosReady 7, Windows 8.1

6140-x4xx5x.zip (v13.1.0.1058, 10 November 2016)

Audio

Windows 7, PosReady 7, Windows 8.1, WIndows 10

6140-x4xx5x_AUDIO_W7PR7W8W10.zip (v6.0.1.7685, 10 November 2016)

Chipset

Windows 7, PosReady 7

6140-x4xx5x_CHIPSET_W7PR7.zip (v10.1.1.34, 10 November 2016)

Windows 8.1, Windows 10

6140-x4xx5x_CHIPSET_W81W10.zip (v10.1.18383.8213, 3 June 2021)

Network

Windows 7, PosReady 7, Windows 8.1, Windows 10

6140-x4xx5x_LAN_W7PR7W8W10.zip (v12.13.17.7, 10 November 2016)

Management Engine

PosReady 7, Windows 8.1, Windows 10

6140-x4xx5x_ME_PR7W8W10.zip (v11.8.70.3626, 14 July 2020)

RS232 Serial Port

Windows 7, PosReady 7

6140-x4xx5x_RS232_W7PR7.zip (v30.61.1519.07, 10 November 2016)

Windows 8.1, Windows 10

6140-x4xx5x_RS232_W8W10.zip (v30.63.1603.05, 10 November 2016)

Touch

Refer to the Common packages & drivers page

USB3

Windows 10 users should use the in-box drivers.

Windows 7, PosReady 7

6140-x4xx5x_USB3_W7PR7.zip (v4.0.6.60, 25 March 2019)

Windows 8.1

6140-x4xx5x_USB3_W8.zip (v2.0.0.5, 10 November 2016)

Video

PosReady 7 (x86)

6140-x4xx5x_VIDEO_PR7_x86.zip (v21.20.16.5103, 14 July 2020)

PosReady 7 (x64)

6140-x4xx5x_VIDEO_PR7_x64.zip (v21.20.16.5103, 14 July 2020)

Windows 8.1 (x64)

6140-x4xx5x_VIDEO_W81_x64.zip (v21.20.16.5174, 3 June 2021)

Windows 10 (x64)

6140-x4xx5x_VIDEO_W10_x64.zip (v31.0.101.2112 , 25 January 2023)

TCxWave 6140-x3x

Audio

Windows 7, PosReady 7, Windows 8.1

6140-X3X_AUDIO_W7PR7W8.zip (v6.0.1.7250, 5 July 2016)

Windows 10

6140-X3X_AUDIO_W10.zip (v279, 16 December 2016)

Beeper

Windows 7, PosReady 7, Windows 8.1

6140-1xx_BEEPER_W7PR7W8.zip (v1.0.2, 11 December 2017)

Chipset

Windows 7, PosReady 7, Windows 8.1

6140-X3X_CHIPSET_W7PR7W8.zip (v10.0.0.17, 5 July 2016)

Windows 10

6140-X3X_CHIPSET_W10.zip (v10.1.1.14, 16 December 2016)

MBI (Malibox Interface for SoC)

Windows 8.1

6140-X3X_MBI_W8_X64.zip (v1.70.205.16316, 5 July 2016)

Windows 10

6140-X3X_MBI_W10_X64.zip (v604.10125.2655.573, 16 December 2016)

Network

Windows 7, PosReady 7

6140-X3X_LAN_W7PR7.zip (v7.87.423.2014, 5 July 2016)

Windows 8.1

6140-X3X_LAN_W8.zip (v8.33.529.2014, 5 July 2016)

Windows 10

6140-X3X_LAN_W10.zip (v10.7.107.2016, 16 December 2016)

SD Card

Windows 7, PosReady 7, Windows 8.1

6140-X3X_SDCARD_W7PR7W8.zip (v3.3.0.60, 5 July 2016)

Touch

Refer to the Common packages & drivers page

TXE

Windows 7, PosReady 7, Windows 8.1

6140-X3X_TXE_W7PR7W8.zip (v1.1.0.1113, 5 July 2016)

USB3

Windows 8.1 & 10 users should use the in-box drivers.

Windows 7, PosReady 7

6140-X3X_USB3_W7.zip (v4.0.1.40, 5 March 2018)

Video

Windows 7, PosReady 7 (x86)

6140-X3X_VIDEO_W7PR7_X86.zip (v36.15.0.1073, 5 July 2016)

Windows 7, PosReady 7 (x64)

6140-X3X_VIDEO_W7PR7_X64.zip (v37.15.0.1073, 5 July 2016)

Windows 8

6140-X3X_VIDEO_W8.zip (v15.33.48.5069, 12 June 2019)

Windows 10

6140-X3X_VIDEO_W10.zip (v15.33.48.5069, 12 June 2019)

TCxWave 6140-1xx

3M Touchscreen

PosReady 2009, Windows 7, PosReady 7, Windows 8.1

6140-1xx_3MTOUCH_ALL.zip (v7.13, 20 November 2017)

AHCI / RAID

PosReady 2009

6140-1xx_AHCI_PR09.zip (v11.2.0.1006, 20 November 2017)

Windows 7, PosReady 7

6140-1xx_AHCI_W7PR7.zip (v11.6.0.1030, 20 November 2017)

Beeper

Windows 7, PosReady 7, Windows 8.1

6140-1xx_BEEPER_W7PR7W8.zip (v0.5.1, 20 November 2017)

Chipset

PosReady 2009, Windows 7, PosReady 7 (6140-10x only)

6140-10x_CHIPSET_PR09W7PR7.zip (v9.3.0.1021, 20 November 2017)

Windows 8.1 (6140-10x only)

6140-10x_CHIPSET_W81.zip (v9.4.0.1026, 20 November 2017)

PosReady 2009, Windows 7, PosReady 7, Windows 8.1 (6140-12x only)

6140-12x_CHIPSET_ALL.zip (v9.4.0.1027, 20 November 2017)

Network

PosReady 2009, Windows 7, PosReady 7 (6140-10x only)

6140-10x_LAN_PR09W7PR7.zip (v18.1, 20 November 2017)

Windows 8.1 (6140-10x only)

6140-10x_LAN_W81.zip (v18.5, 20 November 2017)

PosReady 2009 (6140-12x only)

6140-12x_LAN_PR09.zip (v18.3.62.0, 20 November 2017)

Windows 7, PosReady 7, Windows 8.1 (6140-12x only)

6140-12x_LAN_W7PR7W81.zip (v18.7, 20 November 2017)

Management Engine

PosReady 2009, Windows 7, PosReady 7, Windows 8.1 (6140-10x only)

6140-10x_ME_ALL.zip (v7.1.30.1142, 20 November 2017)

PosReady 2009, Windows 7, PosReady 7, Windows 8.1 (6140-12x only)

6140-12x_ME_ALL.zip (v8.1.40.1416, 20 November 2017)

SD Card

PosReady 2009 (6140-10x only)

6140-10x_SDCARD_PR09.zip (v3.0.7.39, 20 November 2017)

PosReady 2009 (6140-12x only)

6140-12x_SDCARD_PR09.zip (v3.0.7.44, 20 November 2017)

Touch

Refer to the Common packages & drivers page

Video

PosReady 2009

6140-1xx_VIDEO_PR09.zip (v14.51.9.5430, 20 November 2017)

Windows 7, PosReady 7 (6140-10x only)

6140-10x_VIDEO_W7PR7.zip (v15.26.13.2778, 20 November 2017)

Windows 8.1 (6140-10x only)

6140-10x_VIDEO_W81.zip (v15.28.18.3223, 20 November 2017)

Windows 7, PosReady 7 (6140-12x only)

6140-12x_VIDEO_W7PR7.zip (v15.33.48.5069, 12 June 2019)

Windows 8.1 (6140-12x only)

6140-12x_VIDEO_W81.zip (v15.33.53.64.5161, 18 June 2021)

SurePOS 500 Public content (OS Drivers)

Content below is publicly available to anyone at no cost

Download Libraries include all system drivers for a specific POS terminal.

SurePOS 500 4852-57x / 58x

AHCI / RAID

(4852-57x) PosReady 2009 (v11.2.0.1006)

4852-57x_AHCI_PR2009.zip

Audio

(4852-57x) PosReady 2009 (v270)

4852-57x_AUDIO_PR2009.zip

Windows 7, Posready 7 (v270)

4852-57x58x_AUDIO_W7PR7.zip

Chipset

PosReady 2009, WIndows 7, PosReady 7 (v9.3.0.1026)

4852-57x58x_CHIPSET_PR2009W7PR7.zip

Fingerprint Reader

PosReady 2009, WIndows 7, PosReady 7, Windows 8.1 (v4.0.0.143)

4852-57x58x_FP_PR2009W7PR7W8.zip

Network

(4852-57x) DOS (v18.1)

4852-57x_LAN_DOS.zip

(4852-57x) PosReady 2009 (v18.1)

4852-57x_LAN_PR2009.zip

Windows 7, PosReady 7 (v18.1)

4852-57x58x_LAN_W7PR7.zip

(4852-57x) Windows 8 (v19.1)

4852-57x_LAN_W8.zip

Touch

Refer to the Common packages & drivers page

Video

(4852-57x) PosReady 2009 (v14.51.11.5437)

4852-57x_VIDEO_PR2009.zip

(4852-57x) Windows 7, PosReady 7 (v15.28.15.3062)

4852-57x_VIDEO_W7PR7.zip

(4852-58x) PosReady 7 (v15.33.50.5129, 21 September 2020)

4852-58x_VIDEO_W7PR7.zip

(4852-57x) Windows 8 (v15.28.20.3347)

4852-57x_VIDEO_W8.zip

SurePOS 500 4852-52x / 56x

All Windows drivers

Download Library

SurePOS 500 4851-xxx

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

SurePOS 500 4846-xxx

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

SurePOS 500 4840-xxx

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

TCxWave Restricted content (Security Alerts, BIOS & Publications)

Content below is only available to entitled customers with a TGCS enterprise ID (learn more)

Pictorial guides to features

TCxWave Knowledgebase

Security Alerts

Security alerts are listed on the News page and in this Knowledgebase article

Common to all TCxWave models

Publications

6140 Quick Installation Guide (February 2018)

Guide to features

6140-x4x (4:3) & 6140-x5x (16:9)

BIOS (XEKT v280) & BIOS settings utility (1.17) (7 September 2021)

BIOS update for linux

BIOS update for Windows

Publications

Getting Started Guide

Installation & Service Guide

OS Installation Guide

SLE12 SP2 Configuration Guide

6140-A30 (4:3)

BIOS (XCKT V300) & BIOS settings utility (v2.01) (October 2019)

BIOS update for linux

BIOS update for Windows (EXCEPT Windows 10)

BIOS (XCKT v260) & BIOS settings utility (v2.01) (October 2019)

BIOS versions 2xx are for Window 10 ONLY

BIOS update for Windows 10 ONLY

Publications

Getting Started Guide

Planning Installation & Service Guide

OS Install Guide

6140-1xx (16:9)

BIOS (XAKT v220) & BIOS settings utility (2.03) - 6140-10x (Celeron CPU) - (October 2019)

BIOS update for linux

BIOS update for Windows

BIOS (XDKT v220) & BIOS settings utility (2.03) - 6140-12x (i3 CPU) - (October 2019)

BIOS update for linux

BIOS update for Windows

Publications

Getting Started Guide

Planning Installation & Service Guide

Chinese, Japanese

OS Install Guide

SurePOS 500 Restricted content (Security Alerts, BIOS & Publications)

An enterprise ID is required to access most content below (learn more).

Publication Libraries include Getting Started Guides, OS Install Guides, Installation and Service publications..

Pictorial guides to features

SurePOS 500 Knowledgebase

Security Alerts

Security alerts are listed on the News page and in this Knowledgebase article

SurePOS 500 4852-57x / 4852-58x

BIOS (XBKT v230) (January 2020)

BIOS USB memory key

BIOS update for linux

BIOS update for Windows

BIOS update for use with USB diagnostic key

MCU firmware (v022) (June 2019)

Linux, Windows & USB updates

Publications

4852-x7x Getting Started Guide

4852-x8x Getting Started Guide

4852-x7x Windows 8.1 Guide

4852-x2x/x6x/x7x/x8x OS Install Guide

4852-x2x/x6x/x7x/x8x Planning Install Operations & HW Service Guide

Guide to features

SurePOS 500 4852-56x

BIOS (X9KT v210) (November 2013)

BIOS USB memory key

BIOS update for Windows

Publications

4852-x2x/x6x/x7x/x8x OS Install Guide

4852-x2x/x6x/x7x/x8x Planning Install Operations & HW Service Guide

Guide to features

SurePOS 500 4852-52x

BIOS (X8KT v160) (April 2013)

BIOS USB memory key

BIOS update for Windows

Publications

4852-x2x/x6x/x7x/x8x OS Install Guide

4852-x2x/x6x/x7x/x8x Planning Install Operations & HW Service Guide

Guide to features

SurePOS 500 4851-xxx

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

SurePOS 500 4846-xxx

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

SurePOS 500 4840-xxx

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

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