Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive self-paced learning catalog.
We're always looking for fresh perspectives. Explore our open positions.
The downloads below are divided into 2 sections, files that are publicly accessible to anyone and files that are restricted to those with an Enterprise ID (learn more)
There are multiple cross-platform packages available (including Diagnostics, UPOS Drivers, RMA, MUS, NWD and VSP) as well as system unit drivers that apply to multiple machine types (including touch screen drivers)
View common packages & drivers
The document below shows which operating systems are supported across different processors and TGCS plaforms, to better enable viable operating system upgrade options for different POS terminal models.
TGCS hardware & OS compatibility matrix
Content below is publicly available to anyone at no cost
6200-xxC/xx3/xx5/xx7
Linux requires a 4.4 kernel; additional drivers not shipped as part of the kernel distribution are listed below.
Accelerometer
6200-1xx_ACCELEROMETER_W10.zip (v4.22.0092, 14 November 2018)
6200-1xx_ACCELEROMETER_LTSC2019.zip (v3.0.1.0, 21 June 2019)
Audio
6200-1xx_AUDIO_W10.zip (v6.0.9132.1, 3 June 2021)
Chipset
6200-1xx_CHIPSET_W10.zip (v10.1.1.45, 14 November 2018)
6200-1xx_CHIPSET_LTSC2019.zip (v10.1.17809.8096, 21 June 2019)
DisplayLink
6200-1xx_DisplayLink_W10.zip (v8.1.848.0, 30 July 2020)
displaylink-driver-5.3.1.34.run (via https://www.displaylink.com/) (30 July 2020)
Management Engine
6200-1xx_ME_WIN10.zip (v11.8.70.3626, 11 August 2020)
Network
6200-1xx_LAN_W10.zip (v12.17.8.7, 14 November 2018)
6200-1xx_LAN_LTSC2019.zip (v12.18.8.9, 21 June 2019)
Rapid Storage Technology
6200-1xx_RST_W10.zip (v17.8.0.1065, 11 August 2020)
Serial
6200-1xx_SERIAL_WIN10.zip (v30.100.1725.1, 19 November 2018)
6200-1xx_SERIAL_LTSC2019.zip (v30.100.1841.2, 3 July 2019)
Touch
Refer to the Common packages & drivers page
USB RS232 Dongle
6200_USB_RS232_DONGLE.zip (v2.12.26, 14 November 2018)
Video
6200-1xx_VIDEO_W10.zip (v26.20.100.7872, 11 August 2020)
Content below is only available to entitled customers with a TGCS enterprise ID (learn more)
Pictorial guides to features
TCx 800 Knowledgebase
Security Alerts
Security alerts are listed on the News page and in this Knowledgebase article
TCx 800 6200-xxC/xx3/xx5/xx7
BIOS (XFKT 270) & BIOS settings utility (v0.20) (28 July 2021)
BIOS update for Windows
BIOS update for linux
MSR configuration utility (v.1.3.12) (June 2019)
Configuration utility for Windows
Publications
OS Install Guide (v1.6)
Getting Started Guide
Installation & Service Guide
Chinese, Serbian
Linux Configuration Guide
10.1" Monitor User Guide
Firmware for embedded peripherals can be found on the POS Peripherals Firmware & Utilities page
By submitting this form I agree that Toshiba Global Commerce Solutions, Inc. and its affiliates, including all subsidiaries and branches, may process my data as indicated above and as described in the Toshiba Global Commerce Solutions Privacy Declaration.
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