Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
Catch problems before they create issues for your store and your customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Every day we’re witnessing inspiring moments across our industry and together we believe we can create moments that inspire retail. Check out our new blog for stories that will keep you informed & inspired with our perspective about the evolving retail industry.
Keep your skills current and competitive with our extensive self-paced learning catalog.
We're always looking for fresh perspectives. Explore our open positions.
Retailers don’t have time to deal with disruptions caused by common hazards. Reliability and durability are two important considerations when you’re investing in point-of-sale and self-service hardware. You, your employees, and your customers need your retail technology to work seamlessly with minimal downtime. That’s why it’s so important that your retail technology is retail hardened.
What does “retail-hardened” mean for retail businesses?
Retail-hardened technology is tough enough to endure years of demanding and unpredictable retail environments, and flexible enough to grow and evolve as your business does. It’s more than just physical toughness and the ability to survive an impact; your technology should be able to scale as well, from touchscreens and processors to PIN pads and printers. This way, you can evolve your store’s technology infrastructure as your business and customers’ needs change, instead of ripping and replacing with new devices every few years. We put our hardware through worst-case scenario performance testing – including fluid and chemical resistance tests, extreme temperature tests, and more – to ensure it works in the real ways that people use them.
Retail stores aren’t cubicles – so why would they use the same technology?
Not all hardware is created equally. It’s easy to customize generic office-grade or consumer-grade hardware and repackage it for a retail environment, but in the long term, that technology won’t deliver and withstand the performance and durability that retailers need. Whether it’s an oceanside restaurant that has to deal with extreme temperature swings and humidity, a clothing store that is regularly battling with dust and lint, or a grocery store where the risk of spills, drips, and leaks from products is constant, retail technology needs to withstand a wide variety of environmental hazards. Systems made from lower quality components that aren’t retail-hardened are more susceptible to damage and more likely to fail early on in their life cycle, so we design and test ours to ensure they meet a much higher standard.
Ready to move at the speed of innovation
With new customer expectations, innovative solutions, and consumer technologies, the retail industry is as dynamic as ever. To prepare retailers for the future, we build our solutions with technology that’s designed to last for years because to succeed today and in the years to come, retailers need to start with a solid foundation. We believe that investing in technology today doesn’t mean sacrificing flexibility and adaptability. In retail, a technology purchase and installation process can be more than two years long, so we work with component suppliers to ensure we’ll be able to manufacture necessary products and parts over several years. Deploying retail technology solutions that are made for the long haul – up to seven years for Toshiba point of sale and peripherals – can help ensure you’re ready for what’s next.
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