This industry report presents key findings and analysis from a study of 125 convenience retail executives in the United States and Canada to gain insights into the impact of increased competition and eCommerce adoption in Convenience, Convenience retailers' outlook towards the future of the c-store, and current adoption and future plans to acquire key commerce experiences and capabilities. Insights include the:
- Assessment of the evolving convenience retail landscape amidst rising competition and eCommerce influence
- Exploration of the viewpoints of convenience retailers regarding the future of the c-store, emphasizing strategies to distinguish themselves in a fiercely competitive marketplace
- Investigation of convenience retailers' current use of crucial commerce experiences and capabilities, along with their intentions for future adoption
