start portlet menu bar end portlet menu bar
start portlet menu bar end portlet menu bar
start portlet menu bar end portlet menu bar

The downloads below are divided into 2 sections, files that are publicly accessible to anyone and files that are restricted to those with an Enterprise ID (learn more)

 

Common Packages

There are multiple cross-platform packages available (including Diagnostics, UPOS Drivers, RMA, MUS, NWD and VSP) as well as system unit drivers that apply to multiple machine types (including touch screen & biometric drivers)

View common packages & drivers

 

The document below shows which operating systems are supported across different processors and TGCS plaforms, to better enable viable operating system upgrade options for different POS terminal models.

TGCS hardware & OS compatibility matrix

Public content (OS Drivers)

Content below is publicly available to anyone at no cost

 

TCx700 4900-xx7

Audio

  • Windows 10 (all versions)

4900-xx7_AUDIO_W10.zip (v6.0.9132.1, 14 June 2021)

Chipset

  • Windows 10 (all versions)

4900-xx7_CHIPSET_W10.zip (v10.1.18019.8144, 31 October 2019)

  • Windows 10 (all but LTSC 2021)

4900-xx7_CHIPSET_LTSC2021.zip (v10.1.18383.8213, 29 August 2022)

Management Engine

  • Windows 10 (LSTB 2016)

4900-xx7_ME_LTSB2016.zip (v1914.12.0.1256, 8 January 2021)

  • Windows 10 (LSTC 2019 / SAC)

4900-xx7_ME_LTSC2019.zip (v2105.15.0.2157, 24 March 2022)

  • Windows 10 (LSTC 2021)

4900-xx7_ME_LTSC2021.zip (v2120.100.0.1085, 29 August 2022)

Network

  • Windows 10 (all versions but LTSC 2021)

4900-xx7_LAN_W10.zip (v12.18.9.8, 31 October 2019)

  • Windows 10 (LTSC 2021)

4900-xx7_LAN_LTSC2021.zip (v26.6.6.02, 29 August 2022)

PCI Null Driver

  • Windows 10 (all versions)

4900-xx7_PCI_W10.zip (v6.1.0.0, 23 July 2019)

Rapid Storage Technology

  • Windows 10 (all versions but LTSC 2021)

4900-xx7_RST_W10.zip (v17.9.6.1019, 24 March 2022)

  • Windows 10 (LTSC 2021)

4900-xx7_RST_LTSC2021.zip (v17.11.0.1000, 29 August 2022)

4900-xx7_RST(offline)_LTSC2021.zip (v17.9.1008.0, 29 August 2022)

Video

  • Windows 10 (all versions but LTSC 2021)

4900-xx7_VIDEO_W10.zip (v30.0.101.1339, 6 October 2022)

  • Windows 10 (LTSC 2021)

4900-xx7_VIDEO_LTSC2021.zip (v30.0.101.1340, 29 August 2022)

4900-xx7_VIDEO(offline)_LTSC2021.zip (v1.100.3402.0, 29 August 2022)

 

 

TCx700 4900-7x6

AHCI / RAID

  • Windows 7, PosReady 7, Windows 8

4900-7x6_AHCI_W7PR7W8.zip (v13.1.0.1035, 13 June 2016)

  • Windows 10

4900-7x6_AHCI_W10.zip (v14.6.0.1029, 13 June 2016)

Audio

  • PosReady 2009

4900-7x6_AUDIO_PR2009.zip (v5.10.0.7282, 13 June 2016)

  • Windows 7, Windows 8

4900-7x6_AUDIO_W7W8.zip (v6.0.1.7399, 13 June 2016)

  • Windows 10 

4900-7x6_AUDIO_W10.zip (v6.0.1.7576, 13 June 2016)

Chipset

  • PosReady 2009, Windows 7, PosReady 7, Windows 8 

4900-7x6_CHIPSET_PR2009W7PR7W8.zip (v9.4.0.1027, 13 June 2016)

  • Windows 10

4900-7x6_CHIPSET_W10.zip (v10.1.1.11, 13 June 2016)

Network

  • PosReady 2009

4900-7x6_LAN_PR2009.zip (v12.5.18.0, 13 June 2016)

  • Windows 7, PosReady 7, Windows 8

4900-7x6_LAN_W7PR7W8.zip (v12.10.30.0, 13 June 2016)

  • Windows 10

4900-7x6_LAN_W10.zip (v12.12.218.0, 13 June 2016)

Management Engine

  • Windows 7, PosReady 7

4900-7x6_ME_W7PR7.zip (v9.0.5.1356, 13 June 2016)

  • Windows 8

4900-7x6_ME_W8.zip (v9.5.15.1730, 13 June 2016)

  • Windows 10

4900-7x6_ME_W10.zip (v11.0.6.1194, 5 June 2020)

PCI Null Driver

  • PosReady 2009, PosReady 7, Windows 7

4900-7x6_PCI.Null.Driver.zip (v1.0, 26 July 2016)

  • Windows 10

4900-7x6_PCI.Null.Driver_W10.zip (v1.0, 29 March 2018)

TPM

  • PosReady 2009

4900-7x6_TPM_PR2009.zip (v6.80.0005, 13 June 2016)

UPS

  • Windows 7, PosReady 7, Windows 8

4900-7x6_UPS_W7PR7W8.zip (v1.0, 13 June 2016)

USB3

PosReady 2009 does not support USB 3.0; Windows 8 and Windows 10 users should use the in-box drivers.

  • Windows 7, PosReady 7

4900-7x6_USB3_W7PR7.zip (v5.0.4.43, 18 July 2019)

Video

  • PosReady 2009

4900-7x6_VIDEO_PR2009.zip (v6.14.10.5454, 13 June 2016)

  • Windows 7

4900-7x6_VIDEO_W7.zip (v10.18.14.5067, 6 August 2019)

  • PosReady 7, Windows 8

4900-7x6_VIDEO_PR7W8.zip (v10.18.14.5143, 3 December 2020)

  • Windows 10

4900-7x6_VIDEO_W10.zip (v20.19.15.5144, 3 December 2020)

 

 

TCx700 4900-7x5

AHCI / RAID

  • PosReady 2009 (4900-785 ONLY)

4900-785_AHCI_PR09.zip (v10.8.0.1003, 13 June 2016)

  • Windows 7, PosReady 7 (4900-785 ONLY)

4900-785_AHCI_W7PR7.zip (11.2.0.1006, 13 June 2016)

Audio

  • PosReady 2009

4900-7X5_AUDIO_PR09.zip (v2.67, 13 June 2016)

  • Windows 7, PosReady 7

4900-7X5_AUDIO_W7PR7.zip (v2.67, 13 June 2016)

Chipset

  • PosReady 2009, Windows 7, PosReady 7

4900-7X5_CHIPSET_PR09W7PR7.zip (v9.3.0.1019, 13 June 2016)

Management Engine

  • Windows 7, PosReady 7 (4900-785 ONLY)

4900-785_ME_W7PR7.zip (v7.1.10.1065, 13 June 2016)

Network

  • DOS

4900-7X5_LAN_DOS.zip (v16.3, 13 June 2016)

  • PosReady 2009, Windows 7 (all models, x86)

4900-7X5_LAN_PR09W7_X86.zip (v16.8, 13 June 2016)

  • Windows 7, PosReady 7 (4900-745 ONLY, x64)

4900-745_LAN_W7PR7_X64.zip (v16.5, 13 June 2016)

  • Windows 7, PosReady 7 (4900-785 ONLY, x64)

4900-785_LAN_W7PR7_X64.zip (v16.6, 13 June 2016)

PCI Serial

  • DOS

4900-7X5_PCISERIAL_DOS.zip (13 June 2016)

  • PosReady 2009, Windows 7 (x86)

4900-7X5_PCISERIAL_PR09W7.zip (v6.1, 13 June 2016)

  • Windows 7, PosReady 7 (x64)

4900-7X5_PCISERIAL_W7PR7_x64.zip (v6.1, 13 June 2016)

TPM

  • PosReady 2009 (4900-785 ONLY)

4900-785_TPM_PR09.zip (v6.80.0.5, 13 June 2016)

Video

  • PosReady 2009 (4900-745 ONLY)

4900-745_VIDEO_PR09.zip (v14.42.12.5390, June 2016)

  • Windows 7, PosReady 7 (4900-745 ONLY)

4900-745_VIDEO_W7PR7.zip (v15.17.18.2555, 13 June 2016)

  • PosReady 2009 (4900-785 ONLY)

4900-785_VIDEO_PR09.zip (v14.51.10.5451, June 2016)

  • Windows 7, PosReady 7 (4900-785 ONLY)

4900-785_VIDEO_W7PR7.zip (v9.17.10.3372, 13 June 2016)

 

 

SurePOS 700 4800-7x4

Support ended 31 Dec 2019. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

SurePOS 700 4800-7x3

Support ended 31 Dec 2019. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

SurePOS 700 4800-7x2

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

SurePOS 700 4800-7x1

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

SurePOS 700 4800-73x/75x

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

Restricted content (Security Alerts, BIOS & publications)

Content below is only available to entitled customers with a TGCS enterprise ID (learn more)

Pictorial guides to features

SurePOS 700 / TCx 700 Knowledgebase

 

Security Alerts

Security alerts are listed on the News page and in this Knowledgebase article

 

 

TCx700 4900-xx7

BIOS (8HKT 2221) & BIOS settings utility (v1.14) (19 August 2022)

BIOS update for Windows

BIOS update for linux

Publications

Getting Started Guide v1.4

Planning and Installation Guide

Russian, Chinese, Serbian, Ukrainian

Hardware Service Guide

Linux Configuration Guide

OS Install Guide (v1.4)

Guide to features

 

 

TCx700 4900-7x6

BIOS (8GKT v280)  & BIOS settings utility (v1.34) (March 2020)

BIOS update for Windows

BIOS update for linux

Publications

4900-7x6 Getting Started Guide

4900-7x6 Hardware Service Guide

Chinese

4900-7x6 Planning & Installation Guide

Chinese

4900-7x6 OS Install Guide

Windows 8.1 Installation Guide

Guide to features

 

 

SurePOS 700 4900-7x5

BIOS (87KT 310) - 4900-745 ONLY - (November 2022)

BIOS update for Windows

BIOS update for linux

BIOS update for USB memory key

BIOS (88KT 310)  - 4900-775 & 4900-785 ONLY  - (November 2022)

BIOS update for Windows

BIOS update for linux

BIOS update for USB memory key

Publications

4900-7x5 Getting Started Guide

4900-7x5 Hardware Service Guide

Japanese, Chinese, Brazilian

4900-7x5 System Installation & Operations Guide

Japanese, Chinese, Brazilian, German

4900-7x5 OS Install Guide

Guide to features

 

 

SurePOS 700 4800-7x4

Support ended 31 Dec 2019. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

SurePOS 700 4800-7x3

Support ended 31 Dec 2019. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

SurePOS 700 4800-7x2

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

SurePOS 700 4800-7x1

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

SurePOS 700 4800-73x/75x

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

start portlet menu bar end portlet menu bar
Support News
Read more
Support Guides & Handbooks
Read more
POS Diagnostics
Read more
start portlet menu bar end portlet menu bar

Need help with your Tcx 700?

Submit a Ticket
start portlet menu bar end portlet menu bar
Start a conversation

By submitting this form I agree that Toshiba Global Commerce Solutions, Inc. and its affiliates, including all subsidiaries and branches, may process my data as indicated above and as described in the Toshiba Global Commerce Solutions Privacy Declaration.

Complementary Content
${loading}