OUR INDUSTRIES

Where We Excel

Every shopper deserves the best possible customer experience, and retailers should feel empowered to deliver that. Retailers need to find ways to provide both meaningful experiences and create new ones that build lasting connections with shoppers. 

Latest at Toshiba

Smarter Stays: How AI Is Enhancing Guest Experience

Blog
 September 19, 2025
Research Triangle Park, N.C
 
Guests often remember less about the individual steps of a process and more about how it made them feel. AI reduces many of the points of friction that slow down an experience.
Blog

Fast Company Honors Toshiba's ELERA® Security Suite on the 2025 Next Big Things in Tech List

News
October 16, 2025
Research Triangle Park,  N.C
 
Toshiba Global Commerce Solutions is proud to announce its inclusion in Fast Company’s Next Big Things in Tech list for its breakthrough AI-driven ELERA® Security Suite.
News

AI That Knows Your Order: Behind the Tech in Everyday Stops

Blog
 October 17 2025
Research Triangle Park, N.C
 
From ordering your favorite morning coffee to grabbing a snack before your commute, AI is turning those quick transactions into personal experiences, one data point at a time.
Blog

Toshiba at EuroCIS: Delivering Solutions to Empower Retailers to Go Beyond

News
February 26 2024
 Neuss, Germany
 
At EuroCIS 2024, Toshiba Global Commerce Solutions showcases how retailers can “Create Beyond what’s Possible” to transform retail operations and customer experiences with its innovative solutions portfolio
News

Matalan Partners with Toshiba Global Commerce Solutions to Enhance In-Store Experience

News
 June 4 2025
Research Triangle Park, NC
 
Toshiba Global Commerce Solutions, a global leader in retail technology, is pleased to announce the expansion of its partnership with Matalan, one of the UK’s leading fashion and homeware value retailers.
News

6 Ways Leadership Support Fuels Retail Innovation

Blog
 February 22 2024
Research Triangle Park, N.C
 
The key to thriving in retail lies in building a culture of innovation, and at the heart of this culture is the support from leadership.
Blog

Toshiba In Action

Our Statistics

Toshiba is the global market share leader in retail store technology. As retail’s first choice for integrated in-store solutions, our innovative commerce technology enhances customer engagement, transforms in-store experience, and accelerates digital transformation. Together, with a global team of dedicated business partners, we advance the future of retail.

#1

Worldwide share of EPOS Installations

205k +

POS and self-checkout units shipped in 2024

2.8 mil +

POS and self-checkout units installed worldwide

#2

Worldwide self-checkout installations

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See Our Solutions in Action

“We’ve selected the ELERA® platform to efficiently enhance our overall customer experience because it supports scalability in deploying customer focused solutions. That’s important when you consider point of sale is a crucial customer touch point and one that is the key to offering a strong customer experience.”

CIO/Senior VP at Weis

“We've selected the ELERA® platform to extend our comprehensive scope of services and offerings to our members. It was also important for our team to establish and learn the backend of the POS software solution together to determine specific capabilities for our retail needs.”

Executive VP – Digital Experience and Chief Technology Officer at PriceSmart

“Retailers require solutions to simplify complex workloads for market pricing, inventory control, customer service and loyalty programs while elevating shopper engagement and optimizing sales opportunities”

Vice President and General Manager for Retail, Banking Hospitality and Education

“Our partnership is resulting in a smoother experience for our shoppers using self-checkout by reducing the interventions they experience. Toshiba’s strength in applying machine learning and intelligence to the checkout process across our 2,200+ stores will enhance how we serve our shoppers and build greater trust with our loyal customers.”

Executive VP and CIO at Albertsons Cos.

ELERA®

Using ELERA’s combination of microservices, IoT and touchpoints, and data, retailers can obtain insights into their customers, predict emerging trends, and create recommendations for customers based on their purchase history. This intelligent data enables retailers to deliver more efficient shopping experiences that eliminate unnecessary friction, reach more customers on their terms, and proactively meet shoppers' needs.

ELERA®