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We Are R.E.T.A.I.L

Through our commitment to respect, empowerment, teamwork, adaptability, integrity, and leadership, Toshiba and its partners drive a dynamic ecosystem of more innovative and agile solutions. These solutions enable retailers to improve business performance, increase operational control, scale fast, and delight consumers with rewarding experiences.

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Our Commitment

At Toshiba, our passion is retail. That means we are 100% devoted to empowering YOU to evolve with generations of consumers while effectively adapting to ever-changing conditions. Your success means supporting the communities your serve and impacting the lives of people who rely on you every day. Our commitment to you is to enable you to remain committed to your customers to ensure their well-being.
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Vision

We envision a world of resilient retailers that create joyful experiences and drive vibrant economies.
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Mission

We empower retailers to better serve their communities by enabling them to evolve with generations of consumers and associates while rapidly adapting to whatever the future holds.
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Purpose

Our purpose is to empower retail to thrive and prosper.
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The Business

The company's executive offices are based in Research Triangle Park, N.C., with sales offices throughout the world. There are over 2,000 employees working for Toshiba Global Commerce Solutions serving over 120 countries worldwide.

    • Focused on People

      Toshiba is committed to creating retail store experiences that support people today; as a result, we focus on mobility, store, and omni-channel integration.

    • Driven to Design

      We believe in long-term, sustainable value which is only made possible by integrated, cutting-edge, end to end solution design.

    • Innvested in Innovation

      As a leading provider of retail technology, Toshiba believes in next-level innovation; we get there with significant investments in retail and R&D.
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Our Statistics

Toshiba In Action

Toshiba is the global market share leader in retail store technology. As retail’s first choice for integrated in-store solutions, our innovative commerce technology enhances customer engagement, transforms in-store experience, and accelerates digital transformation. Together, with a global team of dedicated business partners, we advance the future of retail.

#1

Worldwide share of EPOS Installations

250k +

POS and self-checkout units shipped in 2021

3.0 mil +

POS and self-checkout units installed worldwide

#2

Worldwide self-checkout installations
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Our Awards & Recognitions

Excellence in Retail

Guided by our values, we are a leader in retail recognized for developing innovative solutions that accelerate retail, building a company culture focused on our employees, partners, and customers, and being driven to create the best possible experiences that make a difference for retailers, associates, shoppers, and communities.
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The Portfolio

Toshiba has become a leader by combining the right mix of proven solutions, innovative capabilities, and expertise that retailers need to better engage their customers. We make that possible by delivering total solutions from our portfolios of hardware, software, and services designed for retail. That means we equip you with solutions that are designed for speed, security, availability, and flexibility to help address the unique needs of your business across a broad range of retail environments, including grocery, mass merchandising, hospitality, specialty, convenience and department stores.

Hardware Software Services

Diversity, Equity and Inclusion

Toshiba has become a leader by combining the right mix of proven solutions, innovative capabilities, and expertise that retailers need to better engage their customers. We make that possible by delivering total solutions from our portfolios of hardware, software, and services designed for retail. That means we equip you with solutions that are designed for speed, security, availability, and flexibility to help address the unique needs of your business across a broad range of retail environments, including grocery, mass merchandising, hospitality, specialty, convenience and department stores.

Join our Team Diversity & Inclusion

Leadership

Rance M. Poehler

President & CEO

Steve Fox

EVP, Services

Gregg Margosian

EVP, Chief Operating Officer

Mike Yeung

EVP, Chief Technology Officer

Eugene Shvartsman

SVP, Americas Sales

James Fornabaio

SVP, Chief Human Resources Officer

Ken Hammer

SVP, Chief Legal Officer

Takahiko Honda

SVP, Chief of Staff

Steven Mensch

SVP, Global Supply Chain

Yevgeni Tsirulnik

SVP, Innovation and Incubation

Fredrik Carlegren

VP, Marketing & Communication

Kirk Goldman

VP, Business Strategy

Leon Roberge

VP, Chief Information Officer

Our Partners

Toshiba is a partner-driven business. A network of outstanding partners has helped build our success. Together, we are committed to a mutually beneficial relationship grounded in a shared goal of innovation, growth, and profitable commercial success. Through our Together Commerce Alliance Program,which includes more than 1,000 business partners operating in over 70 countries selling on our behalf, our retail solutions are brought to market to empower retailers to deliver more enjoyable and personalized shopping experiences.
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