Content below is only available to entitled customers with a TGCS enterprise ID (learn more)
Pictorial guides to features
4820 & 6149 Knowledgebase
Publication libraries include all relevant documentation for a specific device.
Security Alerts
Security alerts are listed on the News page and in this Knowledgebase article
TCx Display 6149-BxT / WxT (touch) 2020
TCx Display 6149-BxN / WxN (non-touch) 2020
Publications
Getting Started Guide
Installation & Service Guide
Chinese, Serbian, Russian, Ukrainian
Guide to features
Firmware (Touch screen, video, MSR & keypad)
Is available on the POS Peripheral Firmware, Publications & Utilities web page
TCx Display 6149-5Sx (4:3 PCap) 6149-5Nx (4:3 no touch) 2016
TCx Display 6149-5Cx (16:9 PCap) 2015
Publications
6149-5Cx Getting Started Guide
6149-5Sx/5Nx Getting Started Guide
Installation & Service Guide
Chinese
Guide to features
Firmware (Touch screen, video, MSR & keypad)
Is available on the POS Peripheral Firmware, Publications & Utilities web page
SurePoint 4820-2Lx/5Lx (4:3 IR) 2013
Publications
Planning Installation & Service Guide
Brazilian, German, Japanese, Korean, Spanish
Firmware (Touch screen, video, MSR & keypad)
Is available on the POS Peripheral Firmware, Publications & Utilities web page
SurePoint 4820-21x/51x
Support ended 31 Jan 2021. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePoint 4820-2xx/5xx
Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePoint 4820-4xT
Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.