The downloads below are divided into 2 sections, files that are publicly accessible to anyone and files that are restricted to those with an Enterprise ID (learn more)
Common Packages
There are multiple cross-platform packages available (including Diagnostics, UPOS Drivers, RMA, MUS, NWD and VSP) as well as system unit drivers that apply to multiple machine types (including touch screen & biometric drivers)
View common packages & drivers
The document below shows which operating systems are supported across different processors and TGCS plaforms, to better enable viable operating system upgrade options for different POS terminal models.
TGCS hardware & OS compatibility matrix
If all you have is a 4-digit machine type or 7-digit machine-type/model number are you aren't sure which product you have you can refer to the Support by Machine Type page.
Public content (OS Drivers)
Content below is publicly available to anyone at no cost
TCx700 4900-xx7
Audio
- Windows 10 (all versions)
4900-xx7_AUDIO_W10.zip (v6.0.9132.1, 14 June 2021)
Chipset
- Windows 10 (all versions)
4900-xx7_CHIPSET_W10.zip (v10.1.18019.8144, 31 October 2019)
- Windows 10 (all but LTSC 2021)
4900-xx7_CHIPSET_LTSC2021.zip (v10.1.18383.8213, 29 August 2022)
Management Engine
- Windows 10 (LSTB 2016)
4900-xx7_ME_LTSB2016.zip (v1914.12.0.1256, 8 January 2021)
- Windows 10 (LSTC 2019 / SAC)
4900-xx7_ME_LTSC2019.zip (v2105.15.0.2157, 24 March 2022)
- Windows 10 (LSTC 2021)
4900-xx7_ME_LTSC2021.zip (v2120.100.0.1085, 29 August 2022)
Network
- Windows 10 (all versions but LTSC 2021)
4900-xx7_LAN_W10.zip (v12.18.9.8, 31 October 2019)
- Windows 10 (LTSC 2021)
4900-xx7_LAN_LTSC2021.zip (v26.6.6.02, 29 August 2022)
PCI Null Driver
- Windows 10 (all versions)
4900-xx7_PCI_W10.zip (v6.1.0.0, 23 July 2019)
Rapid Storage Technology
- Windows 10 (all versions but LTSC 2021)
4900-xx7_RST_W10.zip (v17.9.6.1019, 24 March 2022)
- Windows 10 (LTSC 2021)
4900-xx7_RST_LTSC2021.zip (v17.11.0.1000, 29 August 2022)
4900-xx7_RST(offline)_LTSC2021.zip (v17.9.1008.0, 29 August 2022)
Video
- Windows 10 (all versions but LTSC 2021)
4900-xx7_VIDEO_W10.zip (v30.0.101.1339, 6 October 2022)
- Windows 10 (LTSC 2021)
4900-xx7_VIDEO_LTSC2021.zip (v30.0.101.1340, 29 August 2022)
4900-xx7_VIDEO(offline)_LTSC2021.zip (v1.100.3402.0, 29 August 2022)
TCx700 4900-7x6
AHCI / RAID
- Windows 7, PosReady 7, Windows 8
4900-7x6_AHCI_W7PR7W8.zip (v13.1.0.1035, 13 June 2016)
- Windows 10
4900-7x6_AHCI_W10.zip (v14.6.0.1029, 13 June 2016)
Audio
- PosReady 2009
4900-7x6_AUDIO_PR2009.zip (v5.10.0.7282, 13 June 2016)
- Windows 7, Windows 8
4900-7x6_AUDIO_W7W8.zip (v6.0.1.7399, 13 June 2016)
- Windows 10
4900-7x6_AUDIO_W10.zip (v6.0.1.7576, 13 June 2016)
Chipset
- PosReady 2009, Windows 7, PosReady 7, Windows 8
4900-7x6_CHIPSET_PR2009W7PR7W8.zip (v9.4.0.1027, 13 June 2016)
- Windows 10
4900-7x6_CHIPSET_W10.zip (v10.1.1.11, 13 June 2016)
Network
- PosReady 2009
4900-7x6_LAN_PR2009.zip (v12.5.18.0, 13 June 2016)
- Windows 7, PosReady 7, Windows 8
4900-7x6_LAN_W7PR7W8.zip (v12.10.30.0, 13 June 2016)
- Windows 10
4900-7x6_LAN_W10.zip (v12.12.218.0, 13 June 2016)
Management Engine
- Windows 7, PosReady 7
4900-7x6_ME_W7PR7.zip (v9.0.5.1356, 13 June 2016)
- Windows 8
4900-7x6_ME_W8.zip (v9.5.15.1730, 13 June 2016)
- Windows 10
4900-7x6_ME_W10.zip (v11.0.6.1194, 5 June 2020)
PCI Null Driver
- PosReady 2009, PosReady 7, Windows 7
4900-7x6_PCI.Null.Driver.zip (v1.0, 26 July 2016)
- Windows 10
4900-7x6_PCI.Null.Driver_W10.zip (v1.0, 29 March 2018)
TPM
- PosReady 2009
4900-7x6_TPM_PR2009.zip (v6.80.0005, 13 June 2016)
UPS
- Windows 7, PosReady 7, Windows 8
4900-7x6_UPS_W7PR7W8.zip (v1.0, 13 June 2016)
USB3
PosReady 2009 does not support USB 3.0; Windows 8 and Windows 10 users should use the in-box drivers.
- Windows 7, PosReady 7
4900-7x6_USB3_W7PR7.zip (v5.0.4.43, 18 July 2019)
Video
- PosReady 2009
4900-7x6_VIDEO_PR2009.zip (v6.14.10.5454, 13 June 2016)
- Windows 7
4900-7x6_VIDEO_W7.zip (v10.18.14.5067, 6 August 2019)
- PosReady 7, Windows 8
4900-7x6_VIDEO_PR7W8.zip (v10.18.14.5143, 3 December 2020)
- Windows 10
4900-7x6_VIDEO_W10.zip (v20.19.15.5144, 3 December 2020)
TCx700 4900-7x5
Support ended 31 Dec 2023. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePOS 700 4800-7x4
Support ended 31 Dec 2019. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePOS 700 4800-7x3
Support ended 31 Dec 2019. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePOS 700 4800-7x2
Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePOS 700 4800-7x1
Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePOS 700 4800-73x/75x
Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
Restricted content (Security Alerts, BIOS & publications)
Content below is only available to entitled customers with a TGCS enterprise ID (learn more)
SurePOS 700 / TCx 700 Knowledgebase
Security Alerts
Security alerts are listed on the News page and in this Knowledgebase article
TCx700 4900-xx7
BIOS (8HKT 2320) & BIOS settings utility (v1.14) (26 October 2023)
Publications
Planning and Installation Guide
Russian, Chinese, Serbian, Ukrainian
TCx700 4900-7x6
BIOS (8GKT v280) & BIOS settings utility (v1.34) (March 2020)
Publications
4900-7x6 Getting Started Guide
4900-7x6 Hardware Service Guide
4900-7x6 Planning & Installation Guide
Windows 8.1 Installation Guide
SurePOS 700 4900-7x5
Support ended 31 Dec 2023. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePOS 700 4800-7x4
Support ended 31 Dec 2019. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePOS 700 4800-7x3
Support ended 31 Dec 2019. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePOS 700 4800-7x2
Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePOS 700 4800-7x1
Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePOS 700 4800-73x/75x
Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
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