There are multiple cross-platform packages available (including Diagnostics, UPOS Drivers, RMA, MUS, NWD and VSP) as well as system unit drivers that apply to multiple machine types (including touch screen drivers)
View common packages & drivers
The downloads below are divided into 2 sections, files that are publicly accessible to anyone and files that are restricted to those with an Enterprise ID (learn more)
Common Packages
There are multiple cross-platform packages available (including Diagnostics, UPOS Drivers, RMA, MUS, NWD and VSP) as well as system unit drivers that apply to multiple machine types (including touch screen & biometric drivers)
View common packages & drivers
The document below shows which operating systems are supported across different processors and TGCS plaforms, to better enable viable operating system upgrade options for different POS terminal models.
TGCS hardware & OS compatibility matrix
If all you have is a 4-digit machine type or 7-digit machine-type/model number and you are not sure which product you have you can refer to the Support by Machine Type page.
Public content (Utilities)
Content below is publicly available to anyone at no cost
Common to all 6149 & 6150 displays
Display Configuration Utility
- Windows
displayconfigutil_windows.zip (v1.2502.0, 29 September 2025) - Linux
displayconfigutil_linux.zip (v1.2502.0, 29 September 2025)
TCx Touch Display 6150-Bxx/Pxx 2025
Monitor Update Utility (including latest firmware)
- Windows
6150_BxxPxx_MUU_Windows.zip (v2.0.7, 17 June 2025) - Linux
6150_BxxPxx_MUU_linux.zip (v2.0.7, 17 June 2025)
Display Configuration Utility
See the 'Common to all 6159 & 6150 displays' section above
Touch drivers
Touch screen drivers for Windows and linux are available on the Diagnostics, Drivers & Downloads web page
TCx Display 6149-WxT/BxT (touch) 2020
TCx Display 6149-WxN/BxN (non-touch) 2020
Monitor Update Utility (including latest firmware)
- Windows
6149-BxTBxNWxTWxN_MUU_Windows.zip (v1.0.17, 27 February 2025) - Linux
6149-BxTBxNWxTWxN_MUU_linux.zip (v1.0.17, 27 February 2025)
Display Configuration Utility
See the 'Common to all 6159 & 6150 displays' section above
Touch drivers
Touch screen drivers for Windows and linux are available on the Diagnostics, Drivers & Downloads web page
TCx Display 6149-5Sx (4:3 touch) 2016
TCx Display 6149-5Nx (4:3 no touch) 2016
TCx Display 6149-5Cx (16:9 touch) 2015
Display Configuration Utility
See the 'Common to all 6159 & 6150 displays' section above
Touch drivers
Touch screen drivers for Windows and linux are available on the Diagnostics, Drivers & Downloads web page
SurePoint 4820-2Lx/5Lx
There are no downloads for this model display.
SurePoint 4820-21x/51x
Support ended 31 Jan 2021. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePoint 4820-2xx/5xx
Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePoint 4820-4xT
Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
Restricted content (Security Alerts & Publications)
Content below is only available to entitled customers with a TGCS enterprise ID (learn more)
Publication libraries include all relevant documentation for a specific device.
Security Alerts
Security alerts are listed on the News page and in this Knowledgebase article
TCx Touch Display 6150-Bxx / Pxx 2025
Publications
Firmware (Touch screen, video, MSR & keypad)
Is available on the POS Peripheral Firmware, Publications & Utilities web page
TCx Display 6149-BxT / WxT (touch) 2020
TCx Display 6149-BxN / WxN (non-touch) 2020
Publications
Chinese, Serbian, Russian, Ukrainian
Firmware (Touch screen, video, MSR & keypad)
Is available on the POS Peripheral Firmware, Publications & Utilities web page
TCx Display 6149-5Sx (4:3 PCap) 6149-5Nx (4:3 no touch) 2016
TCx Display 6149-5Cx (16:9 PCap) 2015
Publications
6149-5Cx Getting Started Guide
6149-5Sx/5Nx Getting Started Guide
Firmware (Touch screen, video, MSR & keypad)
Is available on the POS Peripheral Firmware, Publications & Utilities web page
SurePoint 4820-2Lx/5Lx (4:3 IR) 2013
Publications
Planning Installation & Service Guide
Brazilian, German, Japanese, Korean, Spanish
Firmware (Touch screen, video, MSR & keypad)
Is available on the POS Peripheral Firmware, Publications & Utilities web page
SurePoint 4820-21x/51x
Support ended 31 Jan 2021. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePoint 4820-2xx/5xx
Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePoint 4820-4xT
Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
