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The downloads below are divided into 2 sections, files that are publicly accessible to anyone and files that are restricted to those with an Enterprise ID (learn more)

 

Common Packages

There are multiple cross-platform packages available (including Diagnostics, UPOS Drivers, RMA, MUS, NWD and VSP) as well as system unit drivers that apply to multiple machine types (including touch screen & biometric drivers)

View common packages & drivers

 

The document below shows which operating systems are supported across different processors and TGCS plaforms, to better enable viable operating system upgrade options for different POS terminal models.

TGCS hardware & OS compatibility matrix

 

If all you have is a 4-digit machine type or 7-digit machine-type/model number are you aren't sure which product you have you can refer to the Support by Machine Type page.

Public content (OS Drivers)

27.20.100.9171Content below is publicly available to anyone at no cost

 

TCx 810E (4828-x2x)

Linux requires a 4.19 kernel; additional drivers not shipped as part of the kernel distribution are listed below.

Audio

  • Windows 10

4828-x2x_Audio_Win10.zip (6.0.9116.1, 22 November 2021)

Bluetooth

  • Windows 10

4828-x2x_BT_Win10.zip (22.14.0, 9 September 2022)

Chipset

  • Windows 10

4828-x2x_Chipset_Win10.zip (10.1.18460.8229, 22 November 2021)

LAN

  • Windows 10

4828-x2x_LAN_Win10.zip (25.6.0.4, 22 November 2021)

Management Engine

  • Windows 10

4828-x2x_ME_Win10.zip (2306.4.10.0, 28 September 2023)

Rapid Storage Technology

  • Windows 10

4828-x2x_RST_Win10.zip (17.9.1.1009, 22 November 2021) for internet connected machines

4828-x2x_RST(offline)_Win10.zip (17.9.1008.0, 23 November 2021) for internet inaccessible machines

Serial (System Unit)

  • Windows 10

4828-x2x_Serial_Win10.zip (30.100.2020.7, 22 November 2021)

Touchscreen

Use the touch drivers from the Common packages & drivers page

USB-RS232 Dongle

  • Linux

Driver source available at https://github.com/WCHSoftGroup/ch343ser_linux

Video (Main Display)

  • Windows 10

4828-x2x_Video_Win10.zip (27.20.100.9168, 22 November 2021) for internet connected machines

4828-x2x_Video(offline)_Win10.zip (1.100.3325.0, 22 November 2021) for internet inaccessible machines

Video (10.1" Display)

  • Windows 10

4828-x2x_SecondaryVideo_Win10.zip (10.1.2762.0, 22 November 2021)

  • Linux

displaylink-driver-5.4.0-55.153.run (via https://www.displaylink.com/) (22 November 2021)

Wi-Fi

  • Windows 10

4828-x2x_Wifi_Win10.zip (22.14.0, 9 September 2022)

  • Linux

4828-x2x_Wifi_Lnx.zip (34.618819.0, 23 November 2021)

 

 

 

TCx 810 (6201-xxC/xx3/xx5/xx7)

Linux requires a 5.8 kernel; additional drivers not shipped as part of the kernel distribution are listed below.

Accelerometer

  • Windows 10

6201-xxx_Accelerometer_Win10.zip (3.10.100.4466, 17 November 2021)

Audio

  • Windows 10

6201-xxx_Audio_Win10.zip (6.0.9116.1, 17 November 2021)

Biometric

Please refer to the I/O Devices Support page

Bluetooth

  • Windows 10

6201-xxx_BT_Win10.zip (22.140.0, 29 August 2022)

Chipset

  • Windows 10

6201-xxx_Chipset_Win10.zip (10.1.18716.8265, 17 November 2021)

Network

  • Windows 10

6201-xxx_LAN_Win10.zip (26.2.0.1, 17 November 2021)

Management Engine

  • Windows 10

6201-xxx_ME_Win10.zip (2233.3.26.0, 28 September 2023)

Rapid Storage Technology

  • Windows 10

6201-xxx_RST_Win10.zip (18.2.0.1006, 17 November 2021) for internet connected machines

6201-xxx_RST(offline)_Win10.zip (18.1.1020.0, 17 November 2021)  for internet inaccessible machines

Serial (Base / Stand)

  • Windows 10

6201-xxx_BaseSerial_Win10.zip (6.7.6.2130, 17 November 2021)

  • Linux

6201-xxx_BaseSerial_Lnx.zip (3.x, 17 November 2021)

Serial (System Unit)

  • Windows 10

6201-xxx_HeadSerial_Win10.zip (30.100.2104.1, 17 November 2021)

USB-RS232 Dongle

  • Linux

Driver source available at https://github.com/WCHSoftGroup/ch343ser_linux

Touchscreen

Use the touch drivers from the Common packages & drivers page

Video (Main Display)

  • Windows 10

6201-xxx_Video_Win10.zip (30.0.101.1994, 6 October 2022) for internet connected machines

6201-xxx_Video(offline)_Win10.zip (1.100.3325.0, 17 November 2021) for internet inaccessible machines

Video (10.1" Display)

  • Windows 10

6201-xxx_SecondaryVideo_Win10.zip (10.1.2762.0, 17 November 2021)

  • Linux

displaylink-driver-5.4.0-55.153.run (via https://www.displaylink.com/) (17 November 2021)

Wi-Fi

  • Windows 10

6201-xxx_Wifi_Win10.zip (22.140.0, 29 August 2022)

  • Linux

6201-xxx_Wifi_Lnx.zip (34.618819.0, 17 November 2021)

 

 

 

TCx 800 (6200-xxC/xx3/xx5/xx7)

Linux requires a 4.4 kernel; additional drivers not shipped as part of the kernel distribution are listed below.

Accelerometer

  • Windows 10 LTSB 2016

6200-1xx_ACCELEROMETER_W10.zip (v4.22.0092, 14 November 2018)

  • Windows 10 LTSC 2019

6200-1xx_ACCELEROMETER_LTSC2019.zip (v3.0.1.0, 21 June 2019)

Audio

  • Windows 10

6200-1xx_AUDIO_W10.zip (v6.0.9132.1, 3 June 2021)

Biometric

Please refer to the I/O Devices Support page

Chipset

  • Windows 10 LTSB 2016

6200-1xx_CHIPSET_W10.zip (v10.1.1.45, 14 November 2018)

  • Windows 10 LTSC 2019

6200-1xx_CHIPSET_LTSC2019.zip (v10.1.17809.8096, 21 June 2019)

DisplayLink

  • Windows 10

6200-1xx_DisplayLink_W10.zip (v8.1.848.0, 30 July 2020)

  • Linux

displaylink-driver-5.3.1.34.run (via https://www.displaylink.com/)  (30 July 2020)

Management Engine

  • Windows 10 (all versions)

6200-1xx_ME_WIN10.zip (v11.8.70.3626, 11 August 2020)

Network

  • Windows 10 LTSB 2016

6200-1xx_LAN_W10.zip (v12.17.8.7, 14 November 2018)

  • Windows 10 LTSC 2019

6200-1xx_LAN_LTSC2019.zip (v12.18.8.9, 21 June 2019)

Rapid Storage Technology

  • Windows 10 (all versions)

6200-1xx_RST_W10.zip (v17.8.0.1065, 11 August 2020)

Serial

  • Windows 10 LTSB 2016

6200-1xx_SERIAL_WIN10.zip (v30.100.1725.1, 19 November 2018)

  • Windows 10 LTSC 2019

6200-1xx_SERIAL_LTSC2019.zip (v30.100.1841.2, 3 July 2019)

Touchscreen

Use the touch drivers from the Common packages & drivers page

USB RS232 Dongle

  • Windows 10 (all versions)

6200_USB_RS232_DONGLE.zip (v2.12.26, 14 November 2018)

Video

  • Windows 10 (all versions)

6200-1xx_VIDEO_W10.zip (v31.0.101.2112, 17 January 2023)

 

 

 

 

Restricted content (security alerts, BIOS & publications)

Content below is only available to entitled customers with a TGCS enterprise ID (learn more)

Pictorial guides to features

TCx 800 Knowledgebase

 

Security Alerts

Security alerts are listed on the News page and in this Knowledgebase article

 

TCx 810 Essential (4828-x2x)

Minimum linux kernel required is 4.19

BIOS (XHKT 2328) & BIOS settings utility (v1.1.11) (28 September 2023)

BIOS update for Windows

BIOS update for linux

Downloads

For MSR configuration use the Modular Device Utility in the POS Keyboard section of the POS Peripheral Firmware, Publications & Utilities page

Firmware

Firmware for POS devices, including the touch screen, can be found on the POS Peripheral Firmware, Publications & Utilities page

Publications

Getting Started Guide

Planning, Install & Service Guide

Chinese, Serbian, Russian, Ukraine

OS Install Guide

Linux Configuration Guide

10.1" Monitor User Guide

Guide to features

 

 

 

TCx 810 (6201-xxC/xx3/xx5/xx7)

Minimum linux kernel required is 5.8

BIOS (XGKT 2327.0) & BIOS settings utility (v1.1.14) (28 September 2023)

BIOS update for Windows

BIOS update for linux

Downloads

For MSR configuration use the Modular Device Utility in the POS Keyboard section of the POS Peripheral Firmware, Publications & Utilities page

Firmware

Firmware for POS devices, including the touch screen, can be found on the POS Peripheral Firmware, Publications & Utilities page

Publications

Getting Started Guide

Planning, Install & Service Guide

Chinese, Serbian, Spanish, Russian, Ukraine

OS Install Guide

Camera Module User Guide

Scan Engine User Guide

10.1" Monitor User Guide

Guide to features

 

 

 

TCx 800 (6200-xxC/xx3/xx5/xx7)

Minimum linux kernel required is 4.4

BIOS (XFKT 290) & BIOS settings utility (v0.21) (28 November 2022)

BIOS update for Windows

BIOS update for linux

Downloads

MSR Configuration utility for Windows (v.1.3.14) (18 April 2022)

You can also use the Modular Device Utility in the POS Keyboard section of the POS Peripheral Firmware, Publications & Utilities page

Firmware

Firmware for POS devices, including the touch screen, can be found on the POS Peripheral Firmware, Publications & Utilities page

Publications

OS Install Guide (v1.6)

Getting Started Guide

Installation & Service Guide

Chinese, Serbian

Linux Configuration Guide

10.1" Monitor User Guide

Guide to features

 

 

 

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