Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
Create a more personalized and customer-focused self-service experience today - and be ready for your tomorrow as store and operational needs evolve.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Enhance the user experience for associates and customers with point of sale displays designed to complement your total solution.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Keep your skills current and competitive with our extensive course catalogs, self-paced learning, and hands-on workshops.
We're always looking for fresh perspectives. Explore our open positions.
Our self-service solutions empower you to think differently about your stores’ possibilities and empower your customers to take control of their shopping journey.
At Toshiba, we are passionate about retail transformation and solving the problems that retailers face everyday to help them create more engaging shopping experiences in the future.
Toshiba Global Commerce Solutions provides a peek into the future while demonstrating world-class solutions empowering current retail success during NRF 2020, Jan. 12-14 at Jacob K. Javits Convention Center, New York, booth 3319. With the theme “Moments that Inspire” Toshiba celebrates shoppers’ “aha” moments as well as the technology retailers’ use to create those revelatory experiences.
Retail is currently experiencing a renaissance where the role of the store is changing rapidly. Convenience, customer-focused service, and basic omnichannel services are standard expectations and no longer serve as differentiators for stores. Retailers must now fundamentally change their store formats in order to deliver shopping experiences that engage customers.
Retailers know that a reliably functioning point-of-sale (POS) system is critical to customer satisfaction. According to the 2019 POS/Customer Engagement Survey from BRP, 82% of consumers say the ease of checkout and payment is an important factor in choosing where they shop. According to the report, “Retailers are looking to refresh their hardware with the latest offerings to take advantage of faster processor chips and larger storage needed to efficiently run more advanced software.”
"Our partnership is resulting in a smoother experience for our shoppers using self-checkout by reducing the interventions they experience. Toshiba’s strength in applying machine learning and intelligence to the checkout process across our 2,200+ stores will enhance how we serve our shoppers and build greater trust with our loyal customers."
“Retailers require solutions to simplify complex workloads for market pricing, inventory control, customer service and loyalty programs while elevating shopper engagement and optimizing sales opportunities.”
“Toshiba’s proven commitment to optimizing store operations through their experienced personnel and best-in-class managed services methodologies provide us the peace of mind to focus on our core business and our customers.”
“Toshiba earned our business based on three criteria: superior product, speed to implementation, and world-class service and support. Quite frankly, it wasn’t even close.”
Designed for retail, this top-ranked POS system excels in usability, flexibility, serviceability and architecture.
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