start portlet menu bar end portlet menu bar
start portlet menu bar end portlet menu bar
start portlet menu bar end portlet menu bar

The downloads below are divided into 2 sections, files that are publicly accessible to anyone and files that are restricted to those with an Enterprise ID (learn more)

 

Common Packages

There are multiple cross-platform packages available (including Diagnostics, UPOS Drivers, RMA, MUS, NWD and VSP) as well as system unit drivers that apply to multiple machine types (including touch screen & biometric drivers)

View common packages & drivers

 

The document below shows which operating systems are supported across different processors and TGCS plaforms, to better enable viable operating system upgrade options for different POS terminal models.

TGCS hardware & OS compatibility matrix

 

If all you have is a 4-digit machine type or 7-digit machine-type/model number are you aren't sure which product you have you can refer to the Support by Machine Type page.

Public content (OS Drivers)

Content below is publicly available to anyone at no cost

 

TCx 300 4810-3x1

Audio

  • Windows 10 (all versions)

4810-3x1_AUDIO_Win10.zip (v6.0.9132.1, 8 June 2021)

Chipset

  • Windows 10 (all versions)

4810-3x1_CHIPSET_W10.zip (v10.1.19502.8391, 4 June 2024)

Management Engine

  • Windows 10 (LTSB 2016)

4810-3x1_ME_LTSB2016.zip (v1914.12.0.1256, 12 January 2021)

  • Windows 10 (LTSC 2019 / SAC)

4810-3x1_ME_LTSC2019.zip (v2105.15.0.2157, 24 March 2022)

  • Windows 10 (LTSC 2021)

4810-3x1_ME_LTSC2021.zip (v2120.100.0.1085, 29 August 2022)

Network

  • Windows 10 (All versions)

4810-3x1_LAN_LTSC_2016_2019_2021.zip (v29.1.0.2, 5 August 2024)

PCI Null Driver

  • Windows 10 (all versions)

4810-3x1_PCI_Win10.zip (v6.1.0.0, 29 July 2019)

Rapid Storage Technology

  • Windows 10 (all versions but LTSC 2021)

4810-3x1_RST_Win10.zip (v17.9.6.1019, 24 March 2022)

  • Windows 10 (LTSC 2021)

4810-3x1_RST_LTSC2021.zip (v17.11.0.1000, 29 August 2022)

4810-3x1_RST(offline)_LTSC2021.zip (v17.9.1008.0, 29 August 2022)

Video

  • Windows 10 (all versions but LTSC 2021)

4810-3x1_VIDEO_W10.zip (v30.0.101.1339, 6 October 2022)

  • Windows 10 (LTSC 2021)

4810-3x1_VIDEO_LTSC2021.zip (v30.0.101.1340, 29 August 2022)

4810-3x1_VIDEO(offline)_LTSC2021.zip (v1.100.3402.0, 29 August 2022)

 

 

TCx300 4810-36x / 37x / 38x

AHCI / RAID

  • Windows 7, PosReady 7, Windows 8.1

4810-36x37x38x_AHCI_W7PR7W8.zip (v13.1.0.1058, 10 October 2016)

  • Windows 10

4810-36x37x38x_AHCI_W10.zip (v14.6.0.2019, 10 October 2016)

Audio

  • PosReady 2009

4810-36x37x38x_AUDIO_PR2009.zip (5.10.0.7282, 10 October 2016)

  • Windows 7, PosReady 7, Windows 8.1

4810-36x37x38x_AUDIO_W7PR7W8.zip (6.0.1.7399, 10 October 2016)

  • Windows 10

4810-36x37x38x_AUDIO_W10.zip (6.0.1.7399, 10 October 2016)

Chipset

  • PosReady 2009, WIndows 7, PosReady 7, Windows 8.1

4810-36x37x38x_CHIPSET_PR2009W7PR7W8.zip (v9.4.0.1027, 10 October 2016)

  • Windows 10

4810-36x37x38x_CHIPSET_W10.zip (v10.1.1.11, 10 October 2016)

Network

  • PosReady 2009

4810-36x37x38x_LAN_PR2009.zip (v12.5.18.0, 10 October 2016)

  • WIndows 7, PosReady 7, Windows 8.1

4810-36x37x38x_LAN_W7PR7W8.zip (v12.10.30.0, 10 October 2016)

  • Windows 10

4810-36x37x38x_LAN_W10.zip (v12.12.218.0, 10 October 2016)

Management Engine

  • Windows 7, PosReady 7

4810-36x37x38x_ME_W7PR7.zip (v9.0.5.1367, 10 October 2016)

  • Windows 8.1

4810-36x37x38x_ME_W8.zip (v9.5.15.1730, 10 October 2016)

  • Windows 10

4810-36x37x38x_ME_W10.zip (v11.0.6.1194, 8 June 2020)

PCI Null Driver

  • PosReady 2009, PosReady 7, Windows 7

4810-36x37x38x_PCI.Null.Driver.zip (v1.0, 10 October 2016)

  • Windows 10

4810-36x37x38x_PCI.Null.Driver_W10.zip (v1.0, 30 March 2018)

USB3

PosReady 2009 does not support USB 3.0; Windows 8 and Windows 10 users should use the in-box drivers.

  • Windows 7, PosReady 7

4810-36x37x38x_USB3_W7PR7.zip (v5.0.4.43, 3 July 2019)

Video

  • PosReady 2009

4810-36x37x38x_VIDEO_PR2009.zip (v6.14.10.5454, 10 October 2016)

  • Windows 7

4810-36x37x38x_VIDEO_W7.zip (v10.18.14.5067, 27 August 2019)

  • PosReady 7

4810-36x37x38x_VIDEO_PR7.zip (v10.18.14.5143, 3 December 2020)

  • Windows 8.1

4810-36x37x38x_VIDEO_W8.zip (v10.18.14.5180, 18 August 2022)

  • Windows 10

4810-36x37x38x_VIDEO_W10.zip (v20.19.15.5171, 18 August 2022)

 

 

SurePOS 300 4810-35x

Support ended 31 Dec 2023. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

SurePOS 300 4810-34x

 

Support ended 31 Dec 2023. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

SurePOS 300 4810-33x

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

SurePOS 300 4810-32x

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

SurePOS 300 4810-31x

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

Restricted content (Security Alerts, BIOS & Publications)

Content below is only available to entitled customers with a TGCS enterprise ID (learn more)

Pictorial guides to features

SurePOS 300 / TCx 300 Knowledgebase 

 

Security Alerts

Security alerts are listed on the News page and in this Knowledgebase article

 

 

TCx300 4810-3x1

BIOS (8HKT 2404)  & BIOS setting utility (v1.14) (4 June 2024)

BIOS update for linux

BIOS update for Windows

Publications

Getting Started Guide v1.3

Installation & Service Guide

Russian, Chinese, Serbian, Ukrainian

Linux Configuration Guide

OS Install Guide v1.5

Guide to features

 

 

TCx300 4810-380

BIOS (8GKT v280) & BIOS setting utility (v1.34) (March 2020)

BIOS update for linux

BIOS update for Windows

Publications

Installation & Service Guide

Chinese

OS Installation Guide

Guide to features

 

 

TCx300 4810-360 / 370

BIOS (8GKT v280) & BIOS setting utility (v1.34) (March 2020)

BIOS update for linux

BIOS update for Windows

Publications

Getting Started Guide

Installation & Service Guide

Chinese

OS Installation Guide

Guide to features

 

SurePOS 300 4810-350

Support ended 31 Dec 2023. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

SurePOS 300 4810-340

 

Support ended 31 Dec 2023. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

SurePOS 300 4810-330

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

SurePOS 300 4810-320

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

SurePOS 300 4810-310

Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.

 

start portlet menu bar end portlet menu bar
Support News
Read more
Support Guides & Handbooks
Read more
POS Diagnostics
Read more
start portlet menu bar end portlet menu bar

Need help with your Tcx 300?

Submit a Ticket
start portlet menu bar end portlet menu bar
Start a conversation

By submitting this form I agree that Toshiba Global Commerce Solutions, Inc. and its affiliates, including all subsidiaries and branches, may process my data as indicated above and as described in the Toshiba Global Commerce Solutions Privacy Declaration.

Complementary Content
${loading}