There are multiple cross-platform packages available (including Diagnostics, UPOS Drivers, RMA, MUS, NWD and VSP) as well as system unit drivers that apply to multiple machine types (including touch screen drivers)
View common packages & drivers
The downloads below are divided into 2 sections, files that are publicly accessible to anyone and files that are restricted to those with an Enterprise ID (learn more)
Common Packages
There are multiple cross-platform packages available (including Diagnostics, UPOS Drivers, RMA, MUS, NWD and VSP) as well as system unit drivers that apply to multiple machine types (including touch screen & biometric drivers)
View common packages & drivers
The document below shows which operating systems are supported across different processors and TGCS plaforms, to better enable viable operating system upgrade options for different POS terminal models.
TGCS hardware & OS compatibility matrix
If all you have is a 4-digit machine type or 7-digit machine-type/model number are you aren't sure which product you have you can refer to the Support by Machine Type page.
Public content (Utilities)
Content below is publicly available to anyone at no cost
TCx Display 6149-WxT / BxT (touch) 2020
TCx Display 6149-WxN / BxN (non-touch) 2020
Monitor Update Utility (including latest firmware)
- Windows
6149-BxTBxNWxTWxN_MUU_Windows.zip (v1.0.15, 14 July 2022) - Linux
6149-BxTBxNWxTWxN_MUU_linux.zip (v1.0.15, 14 July 2022)
Display Configuration Utility
- Windows
6149-xxx_CFGUTIL_Windows.zip (v1.5.2, 6 September 2023) - Linux
6149-BxxWxx_CFGUTIL_linux.zip (v1.3.1, 6 September 2023)
Touch drivers
Touch screen drivers for Windows and linux are available on the Diagnostics, Drivers & Downloads web page
TCx Display 6149-5Sx (4:3 PCap) 2016
TCx Display 6149-5Nx (4:3 no touch) 2016
TCx Display 6149-5Cx (16:9 PCap) 2015
Display Configuration Utility
- Windows
6149-xxx_CFGUTIL_Windows.zip (v1.5.2, 6 September 2023) - Linux
6149-5Cx5Nx5Sx_CFGUTIL_Linux.zip (v1.0.4, 6 November 2017)
Touch drivers
Touch screen drivers for Windows and linux are available on the Diagnostics, Drivers & Downloads web page
SurePoint 4820-2Lx/5Lx
There are no downloads for this model display.
SurePoint 4820-21x/51x
Support ended 31 Jan 2021. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePoint 4820-2xx/5xx
Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePoint 4820-4xT
Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
Restricted content (Security Alerts & Publications)
Content below is only available to entitled customers with a TGCS enterprise ID (learn more)
Publication libraries include all relevant documentation for a specific device.
Security Alerts
Security alerts are listed on the News page and in this Knowledgebase article
TCx Display 6149-BxT / WxT (touch) 2020
TCx Display 6149-BxN / WxN (non-touch) 2020
Publications
Chinese, Serbian, Russian, Ukrainian
Firmware (Touch screen, video, MSR & keypad)
Is available on the POS Peripheral Firmware, Publications & Utilities web page
TCx Display 6149-5Sx (4:3 PCap) 6149-5Nx (4:3 no touch) 2016
TCx Display 6149-5Cx (16:9 PCap) 2015
Publications
6149-5Cx Getting Started Guide
6149-5Sx/5Nx Getting Started Guide
Firmware (Touch screen, video, MSR & keypad)
Is available on the POS Peripheral Firmware, Publications & Utilities web page
SurePoint 4820-2Lx/5Lx (4:3 IR) 2013
Publications
Planning Installation & Service Guide
Brazilian, German, Japanese, Korean, Spanish
Firmware (Touch screen, video, MSR & keypad)
Is available on the POS Peripheral Firmware, Publications & Utilities web page
SurePoint 4820-21x/51x
Support ended 31 Jan 2021. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePoint 4820-2xx/5xx
Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
SurePoint 4820-4xT
Support ended 1 Nov 2018. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
Need help with your Displays?
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