The downloads below are divided into 2 sections, files that are publicly accessible to anyone and files that are restricted to those with an Enterprise ID (learn more)
Common Packages
There are multiple cross-platform packages available (including Diagnostics, UPOS Drivers, RMA, MUS, NWD and VSP) as well as system unit drivers that apply to multiple machine types (including touch screen & biometric drivers)
View common packages & drivers
The document below shows which operating systems are supported across different processors and TGCS plaforms, to better enable viable operating system upgrade options for different POS terminal models.
TGCS hardware & OS compatibility matrix
If all you have is a 4-digit machine type or 7-digit machine-type/model number and you are not sure which product you have you can refer to the Support by Machine Type page.
Regulatory compliance documents can be found using the red Documentation & Publication icon at the bottom of the Support home page
This documents available include
- EU 617/2013 power consumption reports for system units
- Taiwan Bureau of Standards, Metrology and Inspection reports for Restriction of Hazardous Substance (RoHS)
- UN38.3 reports for shipping of lithium batteries
Machine type & model information
Machine type & model information for models of flat panel displays.
Note that this table only shows the most recent 4820 models.
Support Policy
The support policy for TGCS driver packages can be found below:
Public TGCS packages
Content below is publicly available to anyone at no cost
TCx M11 (2011-100)
There are no downloads at this time
TCx M1 (2001-100)
There are no downloads at this time
TCx Flight (6183-2xx)
Support ended 31 Mar 2022. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
Restricted content
Content below is only available to entitled customers with a TGCS enterprise ID (learn more)
TCx M11 (2011-100)
Downloads
Software package update (v1.0.1.6.36, 6 June 2025)
Publications
TCx M1 (2001-100)
Publications
TCx Flight (6183-2xx)
Support ended 31 Mar 2022. Refer to this web page (enterprise ID required) for more information, and for any available downloads and publications.
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