Self-service is all about empowering people: Empowering customers to take control of their shopping journey and empowering retailers to think differently about their stores’ possibilities.
A critical part of that elevated service is streamlining what goes on behind the scenes, so when your associates need to check for backstock, help a customer place an online order or track down a one-of-kind item, there are systems in place to support them.
Today’s stores don’t just exist to help customers stock their pantries and tackle to-do lists – they’re in a unique position to deliver a personalized journey for customers.
From grocery stores to hotels, retail stores to boutiques - see Toshiba Global Commerce Solutions in action.
Create a more personalized and customer-focused self-service experience today - and be ready for your tomorrow as store and operational needs evolve.
More than just an interactive touch screen, digital signage is another opportunity to tell your brand’s story. Creatively fuse digital content and physical shopping to create an unforgettable experience that entertains and engages your customers.
Enhance the user experience for associates and customers with point of sale displays designed to complement your total solution.
Ensure your payments solution has the performance, flexibility, and support that supports your business’ long-term growth. All while offering your customers the choice of how to pay.
A retail-optimized operating system that’s designed to excel in the high-availability, high-stakes retail environment, giving you the peace of mind to operate your stores reliably and securely.
Optimize every interaction with your customers to drive loyalty. With TCx Vector, you can combine powerful analytics and reporting tools to create more targeted promotions and inspiring shopping experiences.
From generating new ideas to fine-tuning technology solutions, our team is focused on empowering retail that supports your business needs and make the most of your investments. Using our extensive retail and technology expertise, we work with you to understand your businesses, then create tailored solutions, blueprints and strategies to help you meet your goals.
When you don’t have to spend time worrying about the complex, time-consuming tasks that keep your business moving, you can spend more time dreaming bigger, solving enterprise-wide problems and anticipating your customers’ needs. Whether you need installation services, loss prevention analytics, helpdesk services or more, our experts can help.
Keeping your systems up and running is mission-critical. Whether you need traditional hardware break/fix support, multi-vendor wall-to-wall maintenance or proactive availability services, we’re here to keep your stores operating smoothly.
With our financing options, you can invest in new retail technology solutions on a flexible, pay-as-you-go basis. When you enroll in monthly payments, you can free up capital to invest in other parts of your business, stay current with the latest technology and update services as your needs change.
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. Together, with a global team of dedicated business partners, we advance the future of retail.
An established, trusted voice in retail technology solutions.
Keep your skills current and competitive with our extensive course catalogs, self-paced learning, and hands-on workshops.
We're always looking for fresh perspectives. Explore our open positions.
Read these two first:
The section below provides general setup instructions and information
Product documentation for our hardware offerings can be found on the relevant product support page.
TCx 800
TCx 700
TCx 300
TCx Wave
Self Checkout
I/O Devices
Flat Panel Displays
POS Drivers & Common Packages
SurePOS 700
SurePOS 500
SurePOS 300
Legacy Hardware
Toshiba Basics
Product documentation for our application offerings can be found on the relevant product support page.
SurePOS ACE & EPS
Checkout Environment for Consumer-Service (CHEC)
TCx Amplify
TCx Pay
General Sales Application
Supermarket Application
Chain Drug Sales Application
Product documentation for our OS offerings can be found on the relevant product support page.
4690 Operating System
SUSE Linux for Enterprise Point of Service
TCx Elevate
Remote Management Agent
Store Integration Framework
Data Integration Facility
Enterprise ID required to access the Publication Libraries below. (Learn more)
Distributed Data Services - Publication Library RDBF for Supermarket - Publication Library RDBF for General Sales & Multi-Store - Publication Library
Compliance documents for EU 617/2013 System Units 4900-xx7 4810-xx1 4818-T10 & ET1 6200-1xx 4900-xx6 6140-x4x 6140-x5x 4810-36x / 37x 4810-38x 4852-58x
Compliance documents for the Taiwanese Bureau of Standards, Metrology and Inspection Flat panel displays 4820-xxB / xxD Touch Display 4820-2Lx / 2Nx Touch Display 4820-5Lx Touch Display 4820-21x / 51x Touch Display 4852 6.5" Display 6149-5Cx Touch Display 6149-5Nx / 5Sx Display
System Units 4900-xx7 4810-34x / 35x / 36x / 37x / 38x / 3x1 4852-x7x / x8x 4900-xx6 6140-x3x / x4x;/ x5x
I/O peripherals 4610-xxR POS printer Keypad for 4820 flat panel display Legacy speaker for 4820 flat panel display Speaker for 4820 flat panel display MSR for 4820 flat panel display Modular POS keyboard Modular POS keyboard (MSR attachment) Modular POS keyboard (touchpad attachment) Fingerprint reader iButton for 6140 (TCxWave) & 6149 (TCx Display) MSR for 4852 (SurePOS 500) MSR for 6140 (TCxWave) Keypad for 6149 (TCx Display) MSR for 6149 (TCx Display)
UN38.3 battery reports DBV CR2032 JHT CR2032 Mitsubishi CR2032 Panasonic CR2032 Renata CR2032 Sony CR2032
Terminal Services - Publication Library
4690 Enhanced Remote Operator, 4690 Store System: Online System Probe, 4690 Electronic Journal, Retail Connectivity Option (RCO), Tape Drive, 4680 Distributed Data Management, IceSoft Browser, 4690 Application Interface Specification for IBM 4610 Printers Related Publications - Publication Library
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